Virus or not?

[hunt_michelle]

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2010-08-15 05:31:24
< End of report >

[hunt_michelle]

OTL Extras logfile created on: 15/08/2010 9:48:44 AM - Run 1
OTL by OldTimer - Version 3.2.9.1 Folder = C:\Documents and Settings\Paul\My Documents\Downloads
Windows XP Media Center Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

1,014.00 Mb Total Physical Memory | 505.00 Mb Available Physical Memory | 50.00&#37; Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 78.00% Paging File free
Paging file location(s): c:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 228.14 Gb Total Space | 138.55 Gb Free Space | 60.73% Space Free | Partition Type: NTFS
Unable to calculate disk information.
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MICHELLE
Current User Name: Paul
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 90 Days
Output = Standard
Quick Scan

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[hunt_michelle]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"3389:TCP" = 3389:TCP:*:Enabled:Remote Desktop
"65533:TCP" = 65533:TCP:*:Enabled:Services
"52344:TCP" = 52344:TCP:*:Enabled:Services
"7514:TCP" = 7514:TCP:*:Enabled:Services
"4507:TCP" = 4507:TCP:*:Enabled:Services
"7460:TCP" = 7460:TCP:*:Enabled:Services
"7461:TCP" = 7461:TCP:*:Enabled:Services
"3257:TCP" = 3257:TCP:*:Enabled:Services
"5014:TCP" = 5014:TCP:*:Enabled:Services
"3585:TCP" = 3585:TCP:*:Enabled:Services
"5670:TCP" = 5670:TCP:*:Enabled:Services

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"3389:TCP" = 3389:TCP:*:Enabled:Remote Desktop
"65533:TCP" = 65533:TCP:*:Enabled:Services
"52344:TCP" = 52344:TCP:*:Enabled:Services
"7514:TCP" = 7514:TCP:*:Enabled:Services
"4507:TCP" = 4507:TCP:*:Enabled:Services
"7460:TCP" = 7460:TCP:*:Enabled:Services
"7461:TCP" = 7461:TCP:*:Enabled:Services
"3257:TCP" = 3257:TCP:*:Enabled:Services
"5014:TCP" = 5014:TCP:*:Enabled:Services
"3585:TCP" = 3585:TCP:*:Enabled:Services
"5670:TCP" = 5670:TCP:*:Enabled:Services

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\MSN Messenger\livecall.exe" = C:\Program Files\MSN Messenger\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone) -- File not found
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe" = C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Dell Photo AIO Printer 924\dlccaiox.exe" = C:\Program Files\Dell Photo AIO Printer 924\dlccaiox.exe:*:Enabledell All-In-One Center -- ()
"C:\Program Files\Mozilla Firefox\firefox.exe" = C:\Program Files\Mozilla Firefox\firefox.exe:*:Enabled:Mozilla Firefox -- (Mozilla Corporation)
"C:\Program Files\MSN\MSNCoreFiles\msn6.exe" = C:\Program Files\MSN\MSNCoreFiles\msn6.exe:*:Enabled:MSN Explorer -- (Microsoft Corporation)
"C:\Program Files\BitTorrent\bittorrent.exe" = C:\Program Files\BitTorrent\bittorrent.exe:*:Enabled:BitTorrent -- (BitTorrent, Inc.)
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire -- (Lime Wire, LLC)
"c:\progra~1\mozill~1\firefox.exe" = c:\progra~1\mozill~1\firefox.exe:*:Enabled:Internet Explorer -- (Mozilla Corporation)
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe" = C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR
"{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour
"{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}" = OpenOffice.org Installer 1.0
"{1451DE6B-ABE1-4F62-BE9A-B363A17588A2}" = QuickTime
"{17E3A651-12B9-4149-BAE8-E6FB9A5ADC4F}" = Microsoft Works Suite Add-in for Microsoft Word
"{18D10072035C4515918F7E37EAFAACFC}" = AutoUpdate
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{237CD223-1B9D-47E8-A76C-E478B83CCEA2}" = File Uploader
"{26A24AE4-039D-4CA4-87B4-2F83216014FF}" = Java(TM) 6 Update 20
"{32A3A4F4-B792-11D6-A78A-00B0D0160140}" = Java(TM) SE Development Kit 6 Update 14
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{35725FBC-A136-4A46-9F29-091759D9BB93}" = MVision
"{364EC092-93CF-4DDC-9D7A-7278452028E0}" = Logitech QuickCam
"{3921A67A-5AB1-4E48-9444-C71814CF3027}" = VCRedistSetup
"{3AC54383-31D1-4907-961B-B12CBB1D0AE8}" = MobileMe Control Panel
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{43DCF766-6838-4F9A-8C91-D92DA586DFA8}" = Microsoft Windows Journal Viewer
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}" = Microsoft Search Enhancement Pack
"{5490882C-6961-11D5-BAE5-00E0188E010B}" = FUJIFILM USB Driver
"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support
"{56C049BE-79E9-4502-BEA7-9754A3E60F9B}" = neroxml
"{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}" = Microsoft Office Live Add-in 1.3
"{597E70FF-7C46-4EED-8092-91B7C2E0529D}" = Google SketchUp 7
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{7F142D56-3326-11D5-B229-002078017FBF}" = Modem Helper
"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel(R) Graphics Media Accelerator Driver
"{8ADFC4160D694100B5B8A22DE9DCABD9}" = DivX Player
"{911B0409-6000-11D3-8CFE-0050048383C9}" = Microsoft Word 2002
"{926C96FB-9D0A-4504-8000-C6D3A4A3118E}" = Java DB 10.4.2.1
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}" = SigmaTel Audio
"{A6FDF86A-F541-4E7B-AEA0-8849A2A700D5}" = iTunes
"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}" = Apple Mobile Device Support
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3
"{AC76BA86-7AD7-5464-3428-800000000003}" = Spelling Dictionaries Support For Adobe Reader 8
"{B13A7C41581B411290FBC0395694E2A9}" = DivX Converter
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Web Player
"{BC21E1FA-BD9C-4351-8EA3-4EC377B1E439}_is1" = Power CD+G Burner
"{BEF726DD-4037-4214-8C6A-E625C02D2870}" = Logitech Audio Echo Cancellation Component
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware Free Edition
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D050D7362D214723AD585B541FFB6C11}" = DivX Content Uploader
"{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}" = Nikon Message Center
"{D45E8C45-B601-4A80-AFD8-E16338744DE1}" = ArcSoft Panorama Maker 4
"{D642E38E-0D24-486C-9A2D-E316DD696F4B}" = Microsoft XML Parser
"{D6E4E5D6-7693-4BB4-95BA-21F38FAFEE90}" = Safari
"{DE1AF137-C455-494A-A817-EFE44BCCFDEE}" = Works Upgrade
"{E1180142-3B31-4DCC-9D27-7AC2D37662BF}" = LightScribe 1.4.124.1
"{E38E1721-7FE7-11D4-A898-0000E83DCDA6}" = Ulead Photo Explorer 7.0 SE
"{E3B3AB03-8ABC-46CF-8CA9-DB5581E1F368}" = FinePix Studio
"{E9757890-7EC5-46C8-99AB-B00F07B6525C}" = Nikon Transfer
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"{F7B0939E-58DF-11DF-B3A6-005056806466}" = Google Earth
"{FCD9CD52-7222-4672-94A0-A722BA702FD0}" = Dell Resource CD
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player
"Aliant.MCCInstall" = Net Assistant
"avast5" = avast! Free Antivirus
"B3EE3001-DC24-4cd1-8743-5692C716659F" = Otto
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Coretex 98 Build 1005" = Coretex 98 Build 1005
"Data Access Objects (DAO) 3.5" = Data Access Objects (DAO) 3.5
"Dell Photo AIO Printer 924" = Dell Photo AIO Printer 924
"Digital Camera" = Digital Camera
"ESPNMotion" = ESPNMotion
"GoToAssist" = GoToAssist 8.0.0.480
"HijackThis" = HijackThis 2.0.2
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"KLiteCodecPack_is1" = K-Lite Codec Pack 3.6.5 Full
"LimeWire" = LimeWire 5.5.13
"Magic DVD Copier_is1" = Magic DVD Copier Version 5.0.0
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Messenger Plus! Live" = Messenger Plus! Live
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox (3.6.8)" = Mozilla Firefox (3.6.8)
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Nobeltec Visual Series" = Nobeltec Visual Series
"Playsushi" = Playsushi
"PROSet" = Intel(R) PRO Network Connections Drivers
"QcDrv" = Logitech&#174; Camera Driver
"SurfingProgram" = SurfingProgram
"Vivicam 3555T(Documents)" = Vivicam 3555T(Documents)
"VLC media player" = VideoLAN VLC media player 0.8.6d
"Windows Media Format Runtime" = Windows Media Format Runtime
"WinLiveSuite_Wave3" = Windows Live Essentials
"WinRAR archiver" = WinRAR archiver
"Works2006Setup" = Microsoft Works Suite 2006 Setup Launcher

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"BitTorrent" = BitTorrent
"Move Networks Player - IE" = Move Networks Media Player for Internet Explorer
"UnityWebPlayer" = Unity Web Player

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 11/08/2010 1:31:04 AM | Computer Name = MICHELLE | Source = MsiInstaller | ID = 11706
Description = Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source
could be found for product Microsoft .NET Framework 1.1. The Windows installer
cannot continue.

Error - 11/08/2010 1:31:05 AM | Computer Name = MICHELLE | Source = MsiInstaller | ID = 1024
Description = Product: Microsoft .NET Framework 1.1 - Update '{411EDCF7-755D-414E-A74B-3DCD6583F589}'
could not be installed. Error code 1603. Windows Installer can create logs to help
troubleshoot issues with installing software packages. Use the following link for
instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Error - 13/08/2010 1:31:08 AM | Computer Name = MICHELLE | Source = MsiInstaller | ID = 11706
Description = Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source
could be found for product Microsoft .NET Framework 1.1. The Windows installer
cannot continue.

Error - 13/08/2010 1:31:09 AM | Computer Name = MICHELLE | Source = MsiInstaller | ID = 1024
Description = Product: Microsoft .NET Framework 1.1 - Update '{411EDCF7-755D-414E-A74B-3DCD6583F589}'
could not be installed. Error code 1603. Windows Installer can create logs to help
troubleshoot issues with installing software packages. Use the following link for
instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Error - 14/08/2010 1:31:07 AM | Computer Name = MICHELLE | Source = MsiInstaller | ID = 11706
Description = Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source
could be found for product Microsoft .NET Framework 1.1. The Windows installer
cannot continue.

Error - 14/08/2010 1:31:09 AM | Computer Name = MICHELLE | Source = MsiInstaller | ID = 1024
Description = Product: Microsoft .NET Framework 1.1 - Update '{411EDCF7-755D-414E-A74B-3DCD6583F589}'
could not be installed. Error code 1603. Windows Installer can create logs to help
troubleshoot issues with installing software packages. Use the following link for
instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Error - 14/08/2010 8:50:13 AM | Computer Name = MICHELLE | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This operation returned because the timeout period expired.

Error - 14/08/2010 8:50:13 AM | Computer Name = MICHELLE | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.

Error - 15/08/2010 1:31:16 AM | Computer Name = MICHELLE | Source = MsiInstaller | ID = 11706
Description = Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source
could be found for product Microsoft .NET Framework 1.1. The Windows installer
cannot continue.

Error - 15/08/2010 1:31:18 AM | Computer Name = MICHELLE | Source = MsiInstaller | ID = 1024
Description = Product: Microsoft .NET Framework 1.1 - Update '{411EDCF7-755D-414E-A74B-3DCD6583F589}'
could not be installed. Error code 1603. Windows Installer can create logs to help
troubleshoot issues with installing software packages. Use the following link for
instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

[ System Events ]
Error - 13/08/2010 2:18:48 PM | Computer Name = MICHELLE | Source = Service Control Manager | ID = 7000
Description = The Upload Manager service failed to start due to the following error:
&#37;%1079

Error - 13/08/2010 2:18:51 PM | Computer Name = MICHELLE | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
sptd

Error - 14/08/2010 1:31:14 AM | Computer Name = MICHELLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Microsoft .NET Framework 1.1 Service Pack 1.

Error - 14/08/2010 1:31:14 AM | Computer Name = MICHELLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft XML Core Services 6.0 Service
Pack 2 (KB954459).

Error - 14/08/2010 8:52:09 AM | Computer Name = MICHELLE | Source = sptd | ID = 262148
Description = Driver detected an internal error in its data structures for .

Error - 14/08/2010 8:52:13 AM | Computer Name = MICHELLE | Source = Service Control Manager | ID = 7023
Description = The HID Input Service service terminated with the following error:
%%126

Error - 14/08/2010 8:52:13 AM | Computer Name = MICHELLE | Source = Service Control Manager | ID = 7000
Description = The Upload Manager service failed to start due to the following error:
%%1079

Error - 14/08/2010 8:52:14 AM | Computer Name = MICHELLE | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
sptd

Error - 15/08/2010 1:31:23 AM | Computer Name = MICHELLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Microsoft .NET Framework 1.1 Service Pack 1.

Error - 15/08/2010 1:31:23 AM | Computer Name = MICHELLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft XML Core Services 6.0 Service
Pack 2 (KB954459).


< End of report >

[Broni]

Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.

==============================================================

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
  O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
  O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Reg Error: Key error.)
  [6 C:\WINDOWS\Fonts\*.tmp files -> C:\WINDOWS\Fonts\*.tmp -> ]
  
  
  :Services
  
  :Reg
  
  :Files
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

==============================================================

Last scans....

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

2. Download Temp File Cleaner (TFC)

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

3. Go to Kaspersky website and perform an online antivirus scan.

• Disable your active antivirus program.
• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  
  
  • Spyware, Adware, Dialers, and other potentially dangerous programs
  • Archives
  • Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

[hunt_michelle]

Sorry that I took so long to reply. Been super busy with work! But I finally got all of this stuff done, aside from the very last scan. Doing that now but here are the results from the other stuff!

All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Restrictions\ deleted successfully.
Registry key HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ not found.
C:\WINDOWS\Fonts\SET5C2.tmp deleted successfully.
C:\WINDOWS\Fonts\SET5C3.tmp deleted successfully.
C:\WINDOWS\Fonts\SET5C4.tmp deleted successfully.
C:\WINDOWS\Fonts\SET5C5.tmp deleted successfully.
C:\WINDOWS\Fonts\SET5C6.tmp deleted successfully.
C:\WINDOWS\Fonts\SET5C7.tmp deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Administrator.MICHELLE
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->FireFox cache emptied: 3485862 bytes

User: All Users

User: All Users.WINDOWS

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User.WINDOWS
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService.NT AUTHORITY
->Temp folder emptied: 65536 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->FireFox cache emptied: 0 bytes

User: Michelle
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: NetworkService.NT AUTHORITY
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Paul
->Temp folder emptied: 12482524 bytes
->Temporary Internet Files folder emptied: 2524135 bytes
->Java cache emptied: 10308494 bytes
->FireFox cache emptied: 41840161 bytes
->Apple Safari cache emptied: 2405376 bytes
->Flash cache emptied: 53080 bytes

&#37;systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 170518952 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 496011 bytes

Total Files Cleaned = 233.00 mb


[EMPTYFLASH]

User: Administrator

User: Administrator.MICHELLE

User: All Users

User: All Users.WINDOWS

User: Default User

User: Default User.WINDOWS
->Flash cache emptied: 0 bytes

User: Guest

User: LocalService

User: LocalService.NT AUTHORITY

User: Michelle
->Flash cache emptied: 0 bytes

User: NetworkService

User: NetworkService.NT AUTHORITY

User: Paul
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.9.1 log created on 09042010_130725

Files\Folders moved on Reboot...
C:\Documents and Settings\Paul\Local Settings\Temp\paul resume.doc moved successfully.
File\Folder C:\Documents and Settings\Paul\Local Settings\Temp\~DF4777.tmp not found!
File\Folder C:\Documents and Settings\Paul\Local Settings\Temp\~DF7A90.tmp not found!
File\Folder C:\Documents and Settings\Paul\Local Settings\Temp\~DF8DE0.tmp not found!
File\Folder C:\Documents and Settings\Paul\Local Settings\Temp\~DFDC80.tmp not found!
File\Folder C:\Documents and Settings\Paul\Local Settings\Temp\~WRF0000.tmp not found!
File\Folder C:\Documents and Settings\Paul\Local Settings\Temp\~WRS0003.tmp not found!
File move failed. C:\WINDOWS\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

Registry entries deleted on Reboot...


Results of screen317's Security Check version 0.99.5
Windows XP Service Pack 2
Out of date service pack!!
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
avast! Free Antivirus
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
HijackThis 2.0.2
Java(TM) 6 Update 21
Java(TM) SE Development Kit 6 Update 14
Java DB 10.4.2.1
Adobe Flash Player
Adobe Reader 9.3
````````````````````````````````
Process Check:
objlist.exe by Laurent
Alwil Software Avast5 AvastSvc.exe
ALWILS~1 Avast5 avastUI.exe
````````````````````````````````
DNS Vulnerability Check:
GOOD! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

[Broni]

Go on....
When Kaspersky scan comes out clean, we need to remember to install SP3.

[hunt_michelle]

Actually, I can't get any updates to install on that computer. Haven't been able to for a loooooong time. Not sure what's up with it.

[Broni]

We'll see, when we're done

[hunt_michelle]

Kaspersky came out clean.

[Broni]

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current (see, if you can get updates now).

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how is your computer doing.

[hunt_michelle]

I still can't get any updates. A window pops up to update Microsoft Word or something and to insert the cd but we don't have the cd's anymore so I always just click cancel on that one and then all of them fail. Does that have anything to do with it? It'd be weird if it did, wouldn't it? Since I'm only cancelling the one for Microsoft Word?

[Broni]

A window pops up to update Microsoft Word or something and to insert the cd

I don't know about this.
All I care is, if you can get Windows updates.

[hunt_michelle]

Nope, no updates. When I click the thing to install the updates, they start and then I get the popup that says:
The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Microsoft Word 2002' disk and click ok.
We no longer have the Microsoft word CD's that we had before so I just click cancel and then all of the updates after that fail. That popup comes up when the SP3 update is trying to install.

[Broni]

When I click the thing to install the updates

Are we talking here about regular Windows updates (Start>Windows Updates)?
Does it show available updates?
Is there more, than MS Word update?
If there are only Office updates, see here: http://support.microsoft.com/kb/278238

[hunt_michelle]

I've never done it the Start way and I wouldn't even know how to get them that way. The thing that comes up is a little yellow icon that looks like a shield with an exclamation point in it that says "Updates are ready for your computer. Click here to install these updates." That's how we've always installed them before.