CD/DVD drive is disabled

[oldtimer80]

My computer has been breached and reset so I cannot use CDs or DVD.
I had this problem some time back and it was so simple to fix that I did not write down the process. Can anyone help me with this?

[jdc2000]

What version of Windows? How do you know it was caused by malware? If it was, the malware must be removed before any fix can be made to the CD/DVD drive issue.

[photolady]

Oldtimer, welcome to Virtual Dr.

I fixed mine throught the link below.

http://support.microsoft.com/gp/cd_dvd_drive_problems

But if you have malware problems, as suggested by JDC, you have to get rid of that first before fixing your cd/dvd drive.

[oldtimer80]

I suspect it was a Malware infection because it happened before. I cleaned out the malware but do not remember how to fix the CD/DVD issue. It was very simple and I thought I would remember but my aged memory has failed.
The error code I get is 39 and I am using Windows 7.
Many places want to sell the fix, Regcure being one of them. I have been advised from a reliable source not to download Regcure or any of the other registry cleaners.

Thanks for respondimng.

[photolady]

Did you try the fix I posted? It works for many other problems besides the one stated. My drive just disappeared, and I used the fix on the right side of the page to bring it back.

[SuperSparks]

Here's another fix you could try:

http://www.pchell.com/hardware/cd_dr..._code_39.shtml

[oldtimer80]

Aha, success. The link provided by Photolady fixed the problem in seconds.
Thank you Photolady, you are a sweethwart.

Oldster

[photolady]

You're welcome oldtimer. Glad I could help.