Office 2003 - Error 1402. Setup can't open the registry key
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Thread: Office 2003 - Error 1402. Setup can't open the registry key

  1. #1
    Join Date
    Nov 1999
    Posts
    438

    Office 2003 - Error 1402. Setup can't open the registry key

    Folks, due to Microsoft Update giving me an error for Office and Excel patches
    Microsoft Office Excel 2003 (KB982133)
    Microsoft Office 2003 (KB982311)

    Error Code: 0x57A

    I've removed Microsoft Office 2003 and trying to reinstall it but receive this error. Is there a setting in the registry I need to change? I did not change anythiing to cause this.

    My Web Site - 1970 Z28 Camaro
    Retired from 35 yrs IT Hardware Planning Analyst
    Cheers
    Mark

  2. #2
    Join Date
    Sep 1999
    Location
    Clearwater, Fl.
    Posts
    22,609
    Is your XP user profile set to be an Admin?
    If you're happy and you know it......it's your meds.

  3. #3
    Join Date
    Nov 1999
    Posts
    438
    I'm logged in as Admin.
    Last edited by COPO; June 10th, 2010 at 04:25 PM.
    My Web Site - 1970 Z28 Camaro
    Retired from 35 yrs IT Hardware Planning Analyst
    Cheers
    Mark

  4. #4
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,428
    You might have to use regedit to take ownership of that key and give yourelf the required permissions.

  5. #5
    Join Date
    Nov 1999
    Posts
    438
    Set 3 names to Everyone and gave access and it worked. How did that get changed on me? That's why the updates were failing. Just checking for updates now.

    Thx again.
    My Web Site - 1970 Z28 Camaro
    Retired from 35 yrs IT Hardware Planning Analyst
    Cheers
    Mark

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