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  1. March 6th, 2010, 12:04 PM #1
    Bill Heffner's Avatar
    Bill Heffner
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    Antivirus Soft not removing

    My computer has been hit with the Antivirus Soft nonsense. I followed the tips for getting rid of it, but rkill.com did not remove anything and Malwarebyte (with current update) found no infected files of any nature. How do I get rid of this atrocity?
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  2. March 6th, 2010, 12:05 PM #2
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    Try this...



    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      NOTE. If Combofix asks you to install Recovery Console, please allow it.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

    Above combofix instructions courtesy of Broni
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  3. March 6th, 2010, 12:35 PM #3
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    Bill Heffner
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    The nasty is apparently not letting me download, even using Firefox, as I downloaded it to my desktop, closed Firefox, and it was not on my desktop. I have rebooted in Safe Mode with Networking, so should be able to download it now. Will running it in Safe Mode be okay, and should I then run Hijack in Safe Mode, or reboot in Normal mode.

    The other option would be download CComboFix and reboot. Would it still be on desktop, or should I save it to disk and move it to desktop? Or run it from disk?
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  4. March 6th, 2010, 12:38 PM #4
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    Also, it would not allow me to activate the AVG control center, so disabling AVG would seem to be impossible.
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  6. March 6th, 2010, 12:57 PM #5
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    Start with following instructions from here: http://www.bleepingcomputer.com/viru...antivirus-soft
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  7. March 6th, 2010, 01:07 PM #6
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    I already did that; see my original post. Rkill.com didn't remove anything and MalwareByte did not detect any infected files. I ran both programs in Safe Mode. Could that be affecting the results? The instructions say to boot in safe mode and specifically not to restart until cleaned, so...
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  8. March 6th, 2010, 01:13 PM #7
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    Combofix listed below can be run from Safe Mode.

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
    My Home Page
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  9. March 6th, 2010, 02:59 PM #8
    Bill Heffner's Avatar
    Bill Heffner
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    I thought AVG was not running, as it did not show up in the tray, and once I started running Combofix it told me to disable it, but I could not get AVG management center to run at all, and I could not find a way to interrupt Combofix. I think maybe I should stick to newspapers. I know how to turn pages.

    Anyway here's what Combofix produced.

    ComboFix 10-03-06.01 - William 03/06/2010 10:34:24.2.2 - x86 NETWORK
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1791.1325 [GMT -8:00]
    Running from: c:\users\William\Desktop\ComboFix.exe
    AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
    SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\users\William\AppData\Local\kenshh
    c:\users\William\AppData\Local\kenshh\nnvrsftav.exe

    .
    ((((((((((((((((((((((((( Files Created from 2010-02-06 to 2010-03-06 )))))))))))))))))))))))))))))))
    .

    2010-03-06 18:38 . 2010-03-06 18:39 -------- d-----w- c:\users\William\AppData\Local\temp
    2010-03-06 18:38 . 2010-03-06 18:38 -------- d-----w- c:\users\Default\AppData\Local\temp
    2010-03-06 18:31 . 2010-03-06 18:33 -------- d-----w- C:\32788R22FWJFW
    2010-03-06 15:31 . 2010-03-06 15:31 5115824 ----a-w- c:\programdata\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
    2010-02-25 15:56 . 2010-02-27 15:24 -------- d-----w- c:\users\William\AppData\Roaming\vlc
    2010-02-12 16:24 . 2010-02-12 16:24 144160 ----a-w- c:\users\William\AppData\Roaming\Move Networks\uninstall.exe
    2010-02-12 16:24 . 2010-02-12 19:09 -------- d-----w- c:\users\William\AppData\Roaming\Move Networks

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-03-06 15:31 . 2009-07-01 14:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-02-12 16:24 . 2009-12-07 01:22 5603776 ----a-w- c:\users\William\AppData\Roaming\Move Networks\plugins\npqmp071705000014.dll
    2010-02-04 19:44 . 2009-07-08 14:23 -------- d-----w- c:\program files\Google
    2010-02-04 18:07 . 2008-10-20 20:38 -------- d-----w- c:\users\William\AppData\Roaming\FileZilla
    2010-02-04 17:42 . 2008-10-20 20:38 -------- d-----w- c:\program files\FileZilla FTP Client
    2010-01-08 00:07 . 2009-07-01 14:03 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-01-08 00:07 . 2009-07-01 14:03 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
    2009-12-18 14:13 . 2009-12-18 14:13 131048 ----a-w- c:\windows\Railroad Management System Uninstaller.exe
    2009-12-07 01:22 . 2009-12-07 01:22 97216 ----a-w- c:\users\William\AppData\Roaming\Move Networks\ie_bin\MovePlayerUpgrade.exe
    .

    ((((((((((((((((((((((((((((( SnapShot@2009-07-01_23.57.28 )))))))))))))))))))))))))))))))))))))))))
    .
    + 2008-01-21 01:58 . 2010-03-06 16:00 48626 c:\windows\System32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
    + 2006-11-02 13:05 . 2010-03-06 16:00 70590 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
    - 2008-10-19 01:50 . 2008-10-19 01:50 84661 c:\windows\System32\Macromed\Flash\uninstall_plugin.exe
    + 2008-10-19 01:50 . 2010-02-15 13:56 84661 c:\windows\System32\Macromed\Flash\uninstall_plugin.exe
    - 2008-10-19 13:53 . 2009-06-25 15:31 27784 c:\windows\System32\drivers\avgmfx86.sys
    + 2008-10-19 13:53 . 2009-08-15 15:54 27784 c:\windows\System32\drivers\avgmfx86.sys
    + 2008-10-19 00:09 . 2010-03-05 17:42 32768 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
    - 2008-10-19 00:09 . 2009-07-01 14:48 32768 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
    + 2008-10-19 00:09 . 2010-03-05 17:42 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
    - 2008-10-19 00:09 . 2009-07-01 14:48 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
    - 2008-10-19 13:53 . 2009-06-25 15:31 11952 c:\windows\System32\avgrsstx.dll
    + 2008-10-19 13:53 . 2009-08-15 15:54 11952 c:\windows\System32\avgrsstx.dll
    + 2010-02-25 06:42 . 2010-02-25 06:42 22528 c:\windows\Installer\38a1886.msi
    + 2009-12-21 14:44 . 2009-12-21 14:44 25214 c:\windows\Installer\{C084BC61-E537-11DE-8616-005056806466}\UNINST_Uninstall_G_F6A848FB884248E6A4CDCBDCF41F6A74_1.exe
    + 2009-12-06 20:45 . 2009-12-06 20:45 25214 c:\windows\Installer\{9074AFC0-CFDA-11DE-B484-005056806466}\UNINST_Uninstall_G_F6A848FB884248E6A4CDCBDCF41F6A74_1.exe
    + 2010-02-04 19:44 . 2010-02-04 19:44 25214 c:\windows\Installer\{2EAF7E61-068E-11DF-953C-005056806466}\UNINST_Uninstall_G_F6A848FB884248E6A4CDCBDCF41F6A74_1.exe
    + 2010-02-04 19:44 . 2010-02-04 19:44 25214 c:\windows\Installer\{2EAF7E61-068E-11DF-953C-005056806466}\UNINST_Uninstall_G_F6A848FB884248E6A4CDCBDCF41F6A74.exe
    + 2010-02-04 19:44 . 2010-02-04 19:44 25214 c:\windows\Installer\{2EAF7E61-068E-11DF-953C-005056806466}\ShortcutOGL_EB071909B9884F8CBF3D6115D4ADEE5E.exe
    + 2010-02-04 19:44 . 2010-02-04 19:44 25214 c:\windows\Installer\{2EAF7E61-068E-11DF-953C-005056806466}\ShortcutDX_EB071909B9884F8CBF3D6115D4ADEE5E.exe
    + 2010-02-04 19:44 . 2010-02-04 19:44 25214 c:\windows\Installer\{2EAF7E61-068E-11DF-953C-005056806466}\googleearth.exe1_F6A848FB884248E6A4CDCBDCF41F6A74.exe
    + 2010-02-04 19:44 . 2010-02-04 19:44 25214 c:\windows\Installer\{2EAF7E61-068E-11DF-953C-005056806466}\googleearth.exe_F6A848FB884248E6A4CDCBDCF41F6A74.exe
    + 2010-02-04 19:44 . 2010-02-04 19:44 25214 c:\windows\Installer\{2EAF7E61-068E-11DF-953C-005056806466}\ARPPRODUCTICON.exe
    + 2008-10-19 00:13 . 2010-03-06 16:00 7680 c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-15931187-621213496-177690078-1000_UserData.bin
    - 2009-07-01 14:48 . 2009-07-01 14:48 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
    + 2010-03-06 16:30 . 2010-03-06 16:30 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
    - 2009-07-01 14:48 . 2009-07-01 14:48 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
    + 2010-03-06 16:30 . 2010-03-06 16:30 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
    + 2008-10-20 00:14 . 2010-03-06 05:58 243062 c:\windows\System32\WDI\SuspendPerformanceDiagnostics_SystemData_FastS4.bin
    + 2006-11-02 10:33 . 2010-03-06 16:34 594698 c:\windows\System32\perfh009.dat
    + 2006-11-02 10:33 . 2010-03-06 16:34 100766 c:\windows\System32\perfc009.dat
    + 2010-01-27 01:07 . 2010-01-27 01:07 256280 c:\windows\System32\Macromed\Flash\NPSWF32_FlashUtil.exe
    + 2008-10-19 13:53 . 2009-08-15 15:54 335240 c:\windows\System32\drivers\avgldx86.sys
    - 2008-10-19 00:09 . 2009-07-01 14:48 671744 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
    + 2008-10-19 00:09 . 2010-03-05 17:42 671744 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
    + 2008-10-22 20:10 . 2008-10-22 20:10 634368 c:\windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5\vs_setup.msi
    + 2008-10-19 13:53 . 2008-10-19 13:53 337408 c:\windows\Installer\30e2d.msi
    + 2008-11-01 23:51 . 2008-11-01 23:51 561664 c:\windows\Installer\24799fd.msi
    + 2008-10-22 20:10 . 2008-10-22 20:10 630272 c:\windows\Installer\196a5dc.msi
    + 2008-03-16 19:35 . 2008-03-16 19:35 997376 c:\windows\Installer\1761d.msi
    + 2008-11-22 20:23 . 2008-11-22 20:23 836096 c:\windows\Installer\1403e02.msi
    + 2010-01-27 01:07 . 2010-01-27 01:07 3884312 c:\windows\System32\Macromed\Flash\NPSWF32.dll
    + 2008-03-16 19:35 . 2007-01-17 03:24 2830336 c:\windows\System32\LS_HSI.msi
    + 2009-01-15 06:22 . 2009-10-05 05:26 1549664 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
    - 2009-01-15 06:22 . 2009-01-15 06:22 1549664 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
    + 2009-10-21 15:51 . 2009-10-21 15:51 2215424 c:\windows\Installer\e51cfb.msi
    + 2009-01-14 18:27 . 2009-01-14 18:27 1142272 c:\windows\Installer\d9ee05.msi
    + 2009-01-14 18:27 . 2009-01-14 18:27 1005056 c:\windows\Installer\d9ed5f.msi
    + 2009-01-14 18:26 . 2009-01-14 18:26 2245120 c:\windows\Installer\d9ed58.msi
    + 2008-10-24 17:27 . 2008-10-24 17:27 1186816 c:\windows\Installer\d2e269.msi
    + 2009-06-30 19:54 . 2009-06-30 19:54 1516544 c:\windows\Installer\bb27f.msi
    + 2008-10-19 00:15 . 2008-10-19 00:15 1227776 c:\windows\Installer\99062.msi
    + 2009-01-15 16:08 . 2009-01-15 16:08 1247744 c:\windows\Installer\6f989d.msi
    + 2008-10-21 15:21 . 2008-10-21 15:21 1539584 c:\windows\Installer\49520.msi
    + 2008-03-16 20:11 . 2008-03-16 20:11 3547648 c:\windows\Installer\311d0.msi
    + 2008-03-16 19:43 . 2008-03-16 19:43 8373248 c:\windows\Installer\26d39.msi
    + 2008-03-16 19:35 . 2008-03-16 19:35 1232896 c:\windows\Installer\17623.msi
    + 2008-03-16 19:31 . 2008-03-16 19:31 4537344 c:\windows\Installer\16bcd.msi
    + 2010-02-04 19:44 . 2010-02-04 19:44 1262080 c:\windows\Installer\12477c7.msi
    + 2008-03-16 20:01 . 2008-03-16 20:01 1338368 c:\windows\Installer\1219cb.msi
    + 2008-10-19 05:09 . 2008-10-19 05:09 3771904 c:\windows\Installer\105dfc4.msi
    + 2008-10-19 05:08 . 2008-10-19 05:08 1652224 c:\windows\Installer\105dfc0.msi
    + 2008-10-19 05:08 . 2008-10-19 05:08 8990208 c:\windows\Installer\105dfba.msi
    + 2008-10-19 05:07 . 2008-10-19 05:07 1549312 c:\windows\Installer\105dfb4.msi
    + 2008-10-19 05:07 . 2008-10-19 05:07 3152384 c:\windows\Installer\105dfae.msi
    + 2008-03-16 19:34 . 2008-03-16 19:34 13896704 c:\windows\Installer\17617.msi
    .
    -- Snapshot reset to current date --
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
    @="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
    [HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
    2008-03-05 06:38 121392 ----a-w- c:\acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-21 1233920]
    "Google Update"="c:\users\William\AppData\Local\Google\Update\GoogleUpdate.exe" [2008-10-19 133104]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "NVRaidService"="c:\windows\system32\nvraidservice.exe" [2007-12-07 196128]
    "AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-12-11 2043160]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
    "GrpConv"="grpconv -o" [X]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableLUA"= 0 (0x0)
    "EnableUIADesktopToggle"= 0 (0x0)

    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
    @="Service"

    [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Empowering Technology Launcher.lnk]
    path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Empowering Technology Launcher.lnk
    backup=c:\windows\pss\Empowering Technology Launcher.lnk.CommonStartup
    backupExtension=.CommonStartup

    [HKLM\~\startupfolder\C:^Users^William^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Acer Product Registration.lnk]
    path=c:\users\William\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Acer Product Registration.lnk
    backup=c:\windows\pss\Acer Product Registration.lnk.Startup
    backupExtension=.Startup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Assist Launcher]
    2007-02-02 18:05 1261568 ----a-w- c:\program files\Acer Assist\launcher.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Empowering Technology Monitor]
    2008-01-10 01:43 326176 ----a-w- c:\acer\Empowering Technology\SysMonitor.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Product Registration]
    2007-10-15 20:43 3387392 ----a-w- c:\program files\Acer Registration\ACE1.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
    2007-03-08 11:38 40048 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eDataSecurity Loader]
    2008-03-05 06:38 526896 ----a-w- c:\acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
    2008-10-19 04:43 133104 ----atw- c:\users\William\AppData\Local\Google\Update\GoogleUpdate.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
    2007-12-21 15:51 81920 ----a-w- c:\windows\System32\nvmctray.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvSvc]
    2007-12-21 15:51 86016 ----a-w- c:\windows\System32\nvsvc.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMMediaSharing]
    2008-01-26 01:49 204908 ----a-w- c:\program files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
    2008-09-06 22:09 413696 ----a-w- c:\program files\QuickTime\QTTask.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
    2007-10-11 18:53 4702208 ----a-w- c:\windows\RtHDVCpl.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SMSERIAL]
    2007-02-02 00:37 630784 ----a-w- c:\program files\Motorola\SMSERIAL\sm56hlpr.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-15931187-621213496-177690078-1000]
    "EnableNotificationsRef"=dword:00000001

    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2009-08-15 335240]
    R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2009-06-23 9968]
    R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2009-06-23 72944]
    R2 Acer HomeMedia Connect Service;Acer HomeMedia Connect Service;c:\program files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe [2008-01-26 269448]
    R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2009-08-15 908056]
    R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-08-15 297752]
    R2 gupdate1c9ffd7c1727689;Google Update Service (gupdate1c9ffd7c1727689);c:\program files\Google\Update\GoogleUpdate.exe [2009-07-08 133104]
    R3 NVHDA;Service for NVIDIA HDMI Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2007-07-16 30752]
    R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2009-06-23 7408]
    S1 AvgTdiX;AVG8 Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2009-05-07 108552]


    --- Other Services/Drivers In Memory ---

    *NewlyCreated* - ECACHE
    .
    Contents of the 'Scheduled Tasks' folder

    2010-03-06 c:\windows\Tasks\Google Software Updater.job
    - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-07-08 14:23]

    2010-03-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-07-08 14:23]

    2010-03-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-07-08 14:23]

    2010-03-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-15931187-621213496-177690078-1000Core.job
    - c:\users\William\AppData\Local\Google\Update\GoogleUpdate.exe [2008-10-19 04:43]

    2010-03-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-15931187-621213496-177690078-1000UA.job
    - c:\users\William\AppData\Local\Google\Update\GoogleUpdate.exe [2008-10-19 04:43]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = file:///C:/Internet/Mine/index.htm
    mStart Page = hxxp://en.us.acer.yahoo.com
    FF - ProfilePath - c:\users\William\AppData\Roaming\Mozilla\Firefox\Profiles\qw52mkbz.default\
    FF - prefs.js: browser.startup.homepage - file:///C:/Internet/Mine/index.htm
    FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
    FF - component: c:\users\William\AppData\Roaming\Mozilla\Firefox\Profiles\qw52mkbz.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\WINNT_x86-msvc\components\ipc.dll
    FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
    FF - plugin: c:\program files\Google\Google Updater\2.4.1636.7222\npCIDetect13.dll
    FF - plugin: c:\program files\Google\Update\1.2.183.17\npGoogleOneClick8.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
    FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll
    FF - plugin: c:\users\William\AppData\Local\Google\Update\1.2.183.17\npGoogleOneClick8.dll
    FF - plugin: c:\users\William\AppData\Roaming\Move Networks\plugins\npqmp071705000014.dll
    .
    - - - - ORPHANS REMOVED - - - -

    HKCU-Run-wmktfkps - c:\users\William\AppData\Local\kenshh\nnvrsftav.exe
    HKLM-RunOnce-<NO NAME> - (no file)
    MSConfigStartUp-Apanel - c:\acersw\config\SetApanel.cmd



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-03-06 10:39
    Windows 6.0.6001 Service Pack 1 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    Completion time: 2010-03-06 10:40:37
    ComboFix-quarantined-files.txt 2010-03-06 18:40
    ComboFix2.txt 2009-07-01 23:58

    Pre-Run: 136,325,578,752 bytes free
    Post-Run: 136,415,203,328 bytes free

    - - End Of File - - 38181D00DF3E43664BF7BE666838E50E
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  11. March 6th, 2010, 03:00 PM #9
    Bill Heffner's Avatar
    Bill Heffner
    Bill Heffner is offline Programmer
    Join Date
    Feb 2001
    Location
    San Diego, CA, USA
    Posts
    726
    And Hijack this. In safe Mode with AVG running, apparently, because I see no way to make it quit doing so. I did not tell Hijack this to "fix" anything

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:56:09 AM, on 3/6/2010
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Safe mode with network support

    Running processes:
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\system32\notepad.exe
    C:\Windows\explorer.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Internet/Mine/index.htm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
    O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\RunOnce: [GrpConv] grpconv -o
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [Google Update] "C:\Users\William\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
    O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
    O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
    O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
    O23 - Service: Google Update Service (gupdate1c9ffd7c1727689) (gupdate1c9ffd7c1727689) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    --
    End of file - 4302 bytes
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  12. March 6th, 2010, 03:17 PM #10
    Broni's Avatar
    Broni
    Broni is offline Friend of Site Staff
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    I think maybe I should stick to newspapers. I know how to turn pages.
    Hahaha...
    You did fine with AVG. Sometimes, Combofix will show AV as running, even, if you disable it.

    You should be OK to restart in normal mode now.

    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.


    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    File::

Folder::

Driver::

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"GrpConv"=-

RegLockDel::

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.




    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
    • A new HijackThis log.
    My Home Page
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  13. March 6th, 2010, 03:44 PM #11
    Bill Heffner's Avatar
    Bill Heffner
    Bill Heffner is offline Programmer
    Join Date
    Feb 2001
    Location
    San Diego, CA, USA
    Posts
    726
    It seems to have removed it. Here's the log:

    ComboFix 10-03-06.01 - William 03/06/2010 11:35:03.3.2 - x86
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1791.1029 [GMT -8:00]
    Running from: c:\users\William\Desktop\ComboFix.exe
    Command switches used :: c:\users\William\Desktop\CFScript.txt
    AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
    SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
    .

    ((((((((((((((((((((((((( Files Created from 2010-02-06 to 2010-03-06 )))))))))))))))))))))))))))))))
    .

    2010-03-06 19:40 . 2010-03-06 19:41 -------- d-----w- c:\users\William\AppData\Local\temp
    2010-03-06 19:40 . 2010-03-06 19:40 -------- d-----w- c:\users\Public\AppData\Local\temp
    2010-03-06 19:40 . 2010-03-06 19:40 -------- d-----w- c:\users\Default\AppData\Local\temp
    2010-03-06 15:31 . 2010-03-06 15:31 5115824 ----a-w- c:\programdata\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
    2010-02-25 15:56 . 2010-02-27 15:24 -------- d-----w- c:\users\William\AppData\Roaming\vlc
    2010-02-12 16:24 . 2010-02-12 16:24 144160 ----a-w- c:\users\William\AppData\Roaming\Move Networks\uninstall.exe
    2010-02-12 16:24 . 2010-02-12 19:09 -------- d-----w- c:\users\William\AppData\Roaming\Move Networks

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-03-06 15:31 . 2009-07-01 14:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-02-12 16:24 . 2009-12-07 01:22 5603776 ----a-w- c:\users\William\AppData\Roaming\Move Networks\plugins\npqmp071705000014.dll
    2010-02-04 19:44 . 2009-07-08 14:23 -------- d-----w- c:\program files\Google
    2010-02-04 18:07 . 2008-10-20 20:38 -------- d-----w- c:\users\William\AppData\Roaming\FileZilla
    2010-02-04 17:42 . 2008-10-20 20:38 -------- d-----w- c:\program files\FileZilla FTP Client
    2010-01-08 00:07 . 2009-07-01 14:03 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-01-08 00:07 . 2009-07-01 14:03 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
    2009-12-18 14:13 . 2009-12-18 14:13 131048 ----a-w- c:\windows\Railroad Management System Uninstaller.exe
    2009-12-07 01:22 . 2009-12-07 01:22 97216 ----a-w- c:\users\William\AppData\Roaming\Move Networks\ie_bin\MovePlayerUpgrade.exe
    .

    ((((((((((((((((((((((((((((( SnapShot_2010-03-06_18.39.02 )))))))))))))))))))))))))))))))))))))))))
    .
    - 2008-01-21 01:58 . 2010-03-06 16:00 48626 c:\windows\System32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
    + 2008-01-21 01:58 . 2010-03-06 19:29 48626 c:\windows\System32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
    + 2006-11-02 13:05 . 2010-03-06 19:29 70590 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
    - 2006-11-02 13:05 . 2010-03-06 16:00 70590 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
    - 2008-10-19 00:09 . 2010-03-05 17:42 32768 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
    + 2008-10-19 00:09 . 2010-03-06 19:29 32768 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
    + 2008-10-19 00:09 . 2010-03-06 19:29 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
    - 2008-10-19 00:09 . 2010-03-05 17:42 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
    + 2008-10-19 00:13 . 2010-03-06 19:29 7832 c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-15931187-621213496-177690078-1000_UserData.bin
    + 2010-03-06 19:27 . 2010-03-06 19:27 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
    - 2010-03-06 16:30 . 2010-03-06 16:30 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
    - 2010-03-06 16:30 . 2010-03-06 16:30 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
    + 2010-03-06 19:27 . 2010-03-06 19:27 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
    + 2006-11-02 10:33 . 2010-03-06 19:31 595446 c:\windows\System32\perfh009.dat
    + 2006-11-02 10:33 . 2010-03-06 19:31 101144 c:\windows\System32\perfc009.dat
    - 2008-10-19 00:09 . 2010-03-05 17:42 671744 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
    + 2008-10-19 00:09 . 2010-03-06 19:29 671744 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
    @="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
    [HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
    2008-03-05 06:38 121392 ----a-w- c:\acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-21 1233920]
    "Google Update"="c:\users\William\AppData\Local\Google\Update\GoogleUpdate.exe" [2008-10-19 133104]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "NVRaidService"="c:\windows\system32\nvraidservice.exe" [2007-12-07 196128]
    "AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-12-11 2043160]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableLUA"= 0 (0x0)
    "EnableUIADesktopToggle"= 0 (0x0)

    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
    @="Service"

    [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Empowering Technology Launcher.lnk]
    path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Empowering Technology Launcher.lnk
    backup=c:\windows\pss\Empowering Technology Launcher.lnk.CommonStartup
    backupExtension=.CommonStartup

    [HKLM\~\startupfolder\C:^Users^William^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Acer Product Registration.lnk]
    path=c:\users\William\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Acer Product Registration.lnk
    backup=c:\windows\pss\Acer Product Registration.lnk.Startup
    backupExtension=.Startup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Assist Launcher]
    2007-02-02 18:05 1261568 ----a-w- c:\program files\Acer Assist\launcher.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Empowering Technology Monitor]
    2008-01-10 01:43 326176 ----a-w- c:\acer\Empowering Technology\SysMonitor.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Product Registration]
    2007-10-15 20:43 3387392 ----a-w- c:\program files\Acer Registration\ACE1.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
    2007-03-08 11:38 40048 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eDataSecurity Loader]
    2008-03-05 06:38 526896 ----a-w- c:\acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
    2008-10-19 04:43 133104 ----atw- c:\users\William\AppData\Local\Google\Update\GoogleUpdate.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
    2007-12-21 15:51 81920 ----a-w- c:\windows\System32\nvmctray.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvSvc]
    2007-12-21 15:51 86016 ----a-w- c:\windows\System32\nvsvc.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMMediaSharing]
    2008-01-26 01:49 204908 ----a-w- c:\program files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
    2008-09-06 22:09 413696 ----a-w- c:\program files\QuickTime\QTTask.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
    2007-10-11 18:53 4702208 ----a-w- c:\windows\RtHDVCpl.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SMSERIAL]
    2007-02-02 00:37 630784 ----a-w- c:\program files\Motorola\SMSERIAL\sm56hlpr.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-15931187-621213496-177690078-1000]
    "EnableNotificationsRef"=dword:00000001

    R2 gupdate1c9ffd7c1727689;Google Update Service (gupdate1c9ffd7c1727689);c:\program files\Google\Update\GoogleUpdate.exe [2009-07-08 133104]
    R3 NVHDA;Service for NVIDIA HDMI Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2007-07-16 30752]
    R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2009-06-23 7408]
    S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2009-08-15 335240]
    S1 AvgTdiX;AVG8 Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2009-05-07 108552]
    S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2009-06-23 9968]
    S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2009-06-23 72944]
    S2 Acer HomeMedia Connect Service;Acer HomeMedia Connect Service;c:\program files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe [2008-01-26 269448]
    S2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2009-08-15 908056]
    S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-08-15 297752]

    .
    Contents of the 'Scheduled Tasks' folder

    2010-03-06 c:\windows\Tasks\Google Software Updater.job
    - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-07-08 14:23]

    2010-03-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-07-08 14:23]

    2010-03-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2009-07-08 14:23]

    2010-03-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-15931187-621213496-177690078-1000Core.job
    - c:\users\William\AppData\Local\Google\Update\GoogleUpdate.exe [2008-10-19 04:43]

    2010-03-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-15931187-621213496-177690078-1000UA.job
    - c:\users\William\AppData\Local\Google\Update\GoogleUpdate.exe [2008-10-19 04:43]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = file:///C:/Internet/Mine/index.htm
    mStart Page = hxxp://en.us.acer.yahoo.com
    FF - ProfilePath - c:\users\William\AppData\Roaming\Mozilla\Firefox\Profiles\qw52mkbz.default\
    FF - prefs.js: browser.startup.homepage - file:///C:/Internet/Mine/index.htm
    FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
    FF - component: c:\users\William\AppData\Roaming\Mozilla\Firefox\Profiles\qw52mkbz.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\WINNT_x86-msvc\components\ipc.dll
    FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
    FF - plugin: c:\program files\Google\Google Updater\2.4.1636.7222\npCIDetect13.dll
    FF - plugin: c:\program files\Google\Update\1.2.183.17\npGoogleOneClick8.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
    FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll
    FF - plugin: c:\users\William\AppData\Local\Google\Update\1.2.183.17\npGoogleOneClick8.dll
    FF - plugin: c:\users\William\AppData\Roaming\Move Networks\plugins\npqmp071705000014.dll
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-03-06 11:41
    Windows 6.0.6001 Service Pack 1 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'Explorer.exe'(4072)
    c:\acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
    c:\acer\Empowering Technology\eDataSecurity\x86\sysenv.dll
    .
    Completion time: 2010-03-06 11:43:03
    ComboFix-quarantined-files.txt 2010-03-06 19:43
    ComboFix2.txt 2010-03-06 18:40
    ComboFix3.txt 2009-07-01 23:58

    Pre-Run: 134,578,462,720 bytes free
    Post-Run: 134,548,930,560 bytes free

    - - End Of File - - C27EE906FC6E2A522772CCE79311AD03
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  14. March 6th, 2010, 03:46 PM #12
    Bill Heffner's Avatar
    Bill Heffner
    Bill Heffner is offline Programmer
    Join Date
    Feb 2001
    Location
    San Diego, CA, USA
    Posts
    726
    And HijackThis. Again, I didn't tell it to "fix" anything.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:45:17 AM, on 3/6/2010
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\System32\nvraidservice.exe
    C:\Program Files\AVG\AVG8\avgtray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\Explorer.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Internet/Mine/index.htm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
    O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [Google Update] "C:\Users\William\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
    O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
    O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
    O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
    O23 - Service: Google Update Service (gupdate1c9ffd7c1727689) (gupdate1c9ffd7c1727689) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    --
    End of file - 4426 bytes
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  15. March 6th, 2010, 03:55 PM #13
    Broni's Avatar
    Broni
    Broni is offline Friend of Site Staff
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    ===============================================================

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.


    2. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
    • Mail databases

    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

    Post fresh HijackThis log as well.
    My Home Page
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  16. March 6th, 2010, 04:14 PM #14
    Bill Heffner's Avatar
    Bill Heffner
    Bill Heffner is offline Programmer
    Join Date
    Feb 2001
    Location
    San Diego, CA, USA
    Posts
    726
    Everything says to disable antivirus software. I have AVG 8.5 and I can find no way in the software, on the software website, on any website, intuitively, or in any popups that I can find to disable that damned AVG antivirus software. I cannot even find any way to uninstall that daggum thing. I'm beginning to think it's even worse than the virus itself.

    How does one "disable the antivirus software" when it is AVG 8.5?
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  17. March 6th, 2010, 04:18 PM #15
    Broni's Avatar
    Broni
    Broni is offline Friend of Site Staff
    Join Date
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    Location
    Daly City, CA
    Posts
    22,550
    I tell you what...
    Get rid of that hog altogether, using AVG Remover: http://www.avg.com/us-en/download-tools

    Run TFC listed in my previous reply.

    Download and install one of these:

    - Avira free antivirus: http://www.free-av.com/en/download/1...antivirus.html
    - Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

    - free Comodo Internet Security (firewall + AV): http://www.personalfirewall.comodo.com/
    NOTE. During installation, Comodo will also allow you to install AV only, or firewall only, if you prefer to combine one Comodo product with some other product.

    If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use Comodo firewall..
    If you decide to install Comodo Internet Security, or just Comodo firewall, make sure, Windows firewall is turned off.

    IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall.

    After installation, update the program and run full scan.

    When done, run Kaspersky.
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