[RESOLVED] Can't remove Rogers Online Protection

[COPO]

Win XP SP3

I'm using Norton on my Laptop and can load it on 2 more PC's so I loaded it on my Tower PC. I'm trying to remove Rogers Online Protection but the programs that came with it won't uninstall when using the Start/Programs area. I tried to go to add/remove programs in the comtrol panel and it says Please make sure you have finished any previous setup.
So I go and try and reinstall Rogers Online Protection http://www.hispeed.rogers.com/bband/..._-getprotected

and it says Installation of Rogers Servicepoint Agent has failed because the existing version failed to uninstall.

I tried removing the new Norton I installed in case it was causing an issue but I got the same messages as above. I didn't want to be open to any attacks so I reinstalled Norton.

What can I do to get rid of the traces of Rogers Online Protection or get it reinstalled so I can uninstall it cleanly from the add/remove programs area?

I just started Rogers Online Protection in admin tools cause it was stopped. I'll see if I can remove it now. No go still.

I tried this too Should you experience any difficulties with the uninstall process, click here to perform an additional uninstall of the software. From http://help.yahoo.com/l/ca/rogers/yo...ics-89718.html

Some files got cleaned up but I still have the Rogers Programs in add/remove Programs and in the Start Programs pull down menu.