Please Check Logs
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Thread: Please Check Logs

  1. #1
    Join Date
    Mar 2009
    Location
    Milwaukee, WI
    Posts
    90

    Please Check Logs

    Yesterday while running a scan with Malwarebytes' Anti-Malware the scan came up with 2 Trojan viruses. After the scan, I quarantined and deleted the 2 infected files. I then ran another scan today to verify that the viruses were gone and came up with no infections. I also ran HJT to verify. Can you please take a look at the 2 Malwarebytes logs, one from 01/28 and one from 01/29 and the HJT log from today 01/29? Thank you in advance for your help.

    Malwarebytes Log #1:
    Malwarebytes' Anti-Malware 1.44
    Database version: 3648
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    1/28/2010 4:04:28 AM
    mbam-log-2010-01-28 (04-04-28).txt

    Scan type: Full Scan (A:\|C:\|D:\|E:\|)
    Objects scanned: 176246
    Time elapsed: 1 hour(s), 13 minute(s), 8 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 2

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\WINDOWS\Temp\cd19d76b-3764-4c67-9d68-300dc5e22b24.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\WINDOWS\Temp\cd1c274d-7ac6-4a65-a0c9-72fb46600f3d.tmp (Trojan.Agent) -> Quarantined and deleted successfully.


    Malwarebytes Log #2:
    Malwarebytes' Anti-Malware 1.44
    Database version: 3659
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    1/29/2010 4:29:30 PM
    mbam-log-2010-01-29 (16-29-30).txt

    Scan type: Full Scan (A:\|C:\|D:\|E:\|)
    Objects scanned: 174927
    Time elapsed: 1 hour(s), 14 minute(s), 21 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)


    HJT Log:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:05:58 PM, on 1/29/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\zHotkey.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AVG\AVG9\avgam.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
    R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
    O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
    O4 - HKLM\..\Run: [IntelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" BOOT
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1255992221031
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

    --
    End of file - 6186 bytes

  2. #2
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Disable your antivirus program.
    Go to Kaspersky website and perform an online antivirus scan.

    1. Read through the requirements and privacy statement and click on Accept button.
    2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    3. When the downloads have finished, click on Settings.
    4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
    • Mail databases

    5. Click on My Computer under Scan.
    6. Once the scan is complete, it will display the results. Click on View Scan Report.
    7. You will see a list of infected items there. Click on Save Report As....
    8. Save this report to a convenient place. Change the Files of type to Text file (.txt before clicking on the Save button. Then post it here.

  3. #3
    Join Date
    Mar 2009
    Location
    Milwaukee, WI
    Posts
    90
    Kaspersky Scan Log:

    KASPERSKY ONLINE SCANNER 7.0: scan report
    Saturday, January 30, 2010
    Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Last database update: Saturday, January 30, 2010 17:11:34
    Records in database: 3387647
    --------------------------------------------------------------------------------

    Scan settings:
    scan using the following database: extended
    Scan archives: yes
    Scan e-mail databases: yes

    Scan area - My Computer:
    A:\
    C:\
    D:\
    E:\

    Scan statistics:
    Objects scanned: 64339
    Threats found: 0
    Infected objects found: 0
    Suspicious objects found: 0
    Scan duration: 01:55:03

    No threats found. Scanned area is clean.

    Selected area has been scanned.

  4. #4
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Re-run HJT. Checkmark this line:
    - R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    Click "Fix checked" button.

    Other that that, all clean.

  5. #5
    Join Date
    Mar 2009
    Location
    Milwaukee, WI
    Posts
    90
    Broni, I re-ran HJT and did as you said. Other than the 2 issues the other night, the computer has been running great since you helped me remove the viruses last month. Some of the problems with this computer are that I have too many people using the computer and I can't guarantee if anyone is clicking on something they shouldn't be. I have been scanning the computer religiously twice a day every day. Thanks again for you vast knowlege and helping with my computer. Have a great evening.

  6. #6
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    You too
    I feel your pain
    Happy surfing (for now)

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