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Thread: Unknow Software

  1. #1
    Join Date
    Apr 2001
    Location
    Canada
    Posts
    789

    Unknow Software

    My PC is a Dell Dimension 4300 with Windows XP Home OS with Service Pack 3

    I am trying to free up space on my hard drive. Under add/remove programs I find the following:
    “CND3D Image transfer failing Versioning Patch” with a size of 3859 MB.

    I have no idea what this relates to and am reluctant to delete it in case it affects other programs. Is it safe to delete it and can anyone tell me what this is?

    Any help would be greatly appreciated,

    Brian

  2. #2
    Join Date
    Dec 2000
    Location
    Queensland, Australia
    Posts
    427
    Do you have, or have you had a program called " Click 'N Design 3D Pro" Installed on your PC? (Sourced from www.stompinc.com)
    IF so it is very likely related to that..

    Where was this file located? When you check the file properties Who is the manufacturer?
    The Name is not my Job.. It is my driving style..
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    und3rtak3r

  3. #3
    Join Date
    Apr 2001
    Location
    Canada
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    789

    Unknow Software

    Hi Undertaker02,

    Thanks for the quick reply. I do have "Click 'N Design 3D" installed, but not the pro version. I suspected that this might be related to that program and it is listed right after it in my installed programs when I look at them Under "add/remove programs" from the control panel. When I right click on it, it doesn't display any properties, so I'm unable to tell where it is located.

    Brian

  4. #4
    Join Date
    Jun 2001
    Location
    Albuquerque, NM USA
    Posts
    14,686
    Brian Sheridan--Is it in the Start|All Programs list? If so a right and then Properties should tell you the location. But finding the location is not going to help much. You do not want to just delete the files at that location. Rather you want to uninstall the program including the Registry entries. If you cannot do that from Add/Remove then try Revouninstaller.
    http://www.revouninstaller.com/
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

  5. #5
    Join Date
    Apr 2001
    Location
    Canada
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    789

    Unknow Software

    Hi Welshjim,

    It isn't in the Start|All Programs list. Since it doesn't seem to be affecting the program I think I'll just leave it alone, since I am reluctant to get involved with the Registry. Thanks much for your help and the Revouinstaller program.

    Regards,

    Brian

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