Symantec AntiVirus Notifications

**Selrahc** · December 23rd, 2009, 10:30 AM

It is running now. It did find a couple of items. I'll post as soon as it is done.
Oddly, it found a file "ListC.bat" in the Combofix directory. I have no idea why that was still there or what kind of batch file it is.

**Selrahc** · December 23rd, 2009, 12:12 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:10:24 AM, on 12/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cobian Backup 9\cbService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Webroot\Client\commagent.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Webroot\Client\spysweeper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Webroot\Client\SpySweeperUI.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe
C:\Program Files\Cobian Backup 9\cbInterface.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\DellTPad\HidFind.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\SHARP\Printer Status Monitor\Smon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://winnersedge.winnco.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WebrootClientUI] "C:\Program Files\Webroot\Client\SpySweeperUI.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [hpbdfawep] "C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe" 1
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Cobian Backup 9 interface] "C:\Program Files\Cobian Backup 9\cbInterface.exe" -service
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\DellTPad\Apoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Printer Status Monitor.lnk = C:\Program Files\SHARP\Printer Status Monitor\Smon.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://winnersedge.winnco.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2A0B9B82-D5C8-4D3D-8338-AD55B23662B1} (F5 Networks CacheCleaner) - https://www.winnremote.com/vdesk/cac...2009,0514,2202
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - https://www.winnremote.com/vdesk/ter...,2009,514,2217
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - http://yardi/voyager/activexviewer9.cab
O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - https://www.winnremote.com/vdesk/ter...,2009,514,2213
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://www.winnremote.com/vdesk/ter...2009,0514,2216
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.4.8.cab
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://www.winnremote.com/vdesk/ter...2009,0514,2204
O16 - DPF: {6B68CDBA-8AFE-4CAC-80FB-727B9F946957} (IObjSafety.UsrAudit) - http://helpstar/helpstar/hsActiveX/HPluginI.cab
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks Static Application Tunnel Control) - https://www.winnremote.com/vdesk/ter...2007,1001,2136
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1210174627660
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - https://www.winnremote.com/vdesk/ter...,2009,514,2210
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe...bat/nos/gp.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://www.winnremote.com/vdesk/ter...,2009,514,2205
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = WINNCO.COM
O17 - HKLM\Software\..\Telephony: DomainName = WINNCO.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = WINNCO.COM
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cobian Backup 9 service (CobianBackupAmanita) - Luis Cobian - C:\Program Files\Cobian Backup 9\cbService.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Update Service (gupdate1ca2bfda2bb6012) (gupdate1ca2bfda2bb6012) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intellex Service Manager (NtlxSrvMgr) - Unknown owner - C:\Program Files\Sensormatic\NetworkClient\bin\NtlxSrvMgr.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot CommAgent Service (WebrootCommAgentService) - Webroot Software, Inc. - C:\Program Files\Webroot\Client\commagent.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Client\spysweeper.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 13555 bytes

**Selrahc** · December 23rd, 2009, 12:13 PM

List-C.bat;C:\ComboFix;Probably BATCH.Virus;Incurable.Deleted.;
C2152591d01\32788R22FWJFW\List-C.bat;C:\Documents and Settings\criddle\Local Settings\Application Data\Mozilla\Firefox\Profiles\z7n93lja.default\Cache\C2152591d01;Probably BATCH.Virus;;
C2152591d01;C:\Documents and Settings\criddle\Local Settings\Application Data\Mozilla\Firefox\Profiles\z7n93lja.default\Cache;Archive contains infected objects;Moved.;
A0000017.bat;C:\System Volume Information\_restore{816C0FC6-5B47-4A93-81A7-E9637F55F19D}\RP1;Probably BATCH.Virus;Incurable.Deleted.;
A0000232.exe\32788R22FWJFW\List-C.bat;C:\System Volume Information\_restore{816C0FC6-5B47-4A93-81A7-E9637F55F19D}\RP2\A0000232.exe;Probably BATCH.Virus;;
A0000232.exe;C:\System Volume Information\_restore{816C0FC6-5B47-4A93-81A7-E9637F55F19D}\RP2;Archive contains infected objects;Moved.;

**Broni** · December 23rd, 2009, 02:03 PM

it found a file "ListC.bat" in the Combofix directory

Combofix should have been uninstalled by now.
Make sure to...
Delete Combofix, Qoobox folders,and Combofix.txt file from C:
Delete Combofix from your desktop....if any of those still exist.

Print this post out, since you won't have an access to it, at some point.

1. Open HijackThis.

2. Close all windows, except for HijackThis.

3. Put checkmarks next to the following HijackThis entries:

- R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
- O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
- O4 - Global Startup: Bluetooth Manager.lnk = ?

4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

- O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
- O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
- O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
- O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
- O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet
- O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
- O4 - Global Startup: Printer Status Monitor.lnk = C:\Program Files\SHARP\Printer Status Monitor\Smon.exe
- O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
- O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

5. Click on Fix checked button.

6. Restart computer.

7. Post new HijackThis log.

**Selrahc** · December 23rd, 2009, 02:53 PM

I did uninstall Combofix (I actually did it twice to be sure) but it left those files behind. I Deleted everything and followed your instructions. Log to follow.

**Selrahc** · December 23rd, 2009, 02:53 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:51:20 PM, on 12/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Webroot\Client\SpySweeperUI.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe
C:\Program Files\Cobian Backup 9\cbInterface.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Cobian Backup 9\cbService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Webroot\Client\commagent.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Webroot\Client\spysweeper.exe
C:\Program Files\Webroot\Client\SSU.EXE
C:\Program Files\Mozilla Firefox 3.1 Beta 3\firefox.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://winnersedge.winnco.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O4 - HKLM\..\Run: [WebrootClientUI] "C:\Program Files\Webroot\Client\SpySweeperUI.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [hpbdfawep] "C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe" 1
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Cobian Backup 9 interface] "C:\Program Files\Cobian Backup 9\cbInterface.exe" -service
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\DellTPad\Apoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://winnersedge.winnco.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2A0B9B82-D5C8-4D3D-8338-AD55B23662B1} (F5 Networks CacheCleaner) - https://www.winnremote.com/vdesk/cac...2009,0514,2202
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - https://www.winnremote.com/vdesk/ter...,2009,514,2217
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - http://yardi/voyager/activexviewer9.cab
O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - https://www.winnremote.com/vdesk/ter...,2009,514,2213
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://www.winnremote.com/vdesk/ter...2009,0514,2216
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.4.8.cab
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://www.winnremote.com/vdesk/ter...2009,0514,2204
O16 - DPF: {6B68CDBA-8AFE-4CAC-80FB-727B9F946957} (IObjSafety.UsrAudit) - http://helpstar/helpstar/hsActiveX/HPluginI.cab
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks Static Application Tunnel Control) - https://www.winnremote.com/vdesk/ter...2007,1001,2136
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1210174627660
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - https://www.winnremote.com/vdesk/ter...,2009,514,2210
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe...bat/nos/gp.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://www.winnremote.com/vdesk/ter...,2009,514,2205
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = WINNCO.COM
O17 - HKLM\Software\..\Telephony: DomainName = WINNCO.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = WINNCO.COM
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cobian Backup 9 service (CobianBackupAmanita) - Luis Cobian - C:\Program Files\Cobian Backup 9\cbService.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Update Service (gupdate1ca2bfda2bb6012) (gupdate1ca2bfda2bb6012) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intellex Service Manager (NtlxSrvMgr) - Unknown owner - C:\Program Files\Sensormatic\NetworkClient\bin\NtlxSrvMgr.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot CommAgent Service (WebrootCommAgentService) - Webroot Software, Inc. - C:\Program Files\Webroot\Client\commagent.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Client\spysweeper.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 12431 bytes

**Broni** · December 23rd, 2009, 04:02 PM

Your computer is clean

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

2. Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

3. Restart computer.

4. Turn System Restore on.

5. Make sure, Windows Updates are current.

6. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

7. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

8. Run defrag at your convenience.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Please, let me know, how is your computer doing.

**Selrahc** · December 24th, 2009, 10:40 AM

First, I want to thank you for all of your time, clear and concise instructions that we all can understand and your patience.

While I ran the TFC.exe program the Symantec tamper window popped up with 260 items showing. It didn't cause any issue that I could see and I still don't know if that is simply a function of Symantec or what.

One thing I completely forgot about is that my computer was taking forever to shut down. I would click on the "shutdown" icon and it would take at least 5 minutes before it would go to the next screen (where it would ask if you wanted to shutdown or reboot) and then it would take another 5 minutes to shutdown (maybe more).
That issue is now gone! I'm pretty positive that was related to the viruses on the machine. I still don't know when or where they got installed though I have a suspicion it was a short video sent from a coworker. Sometimes I need to view these but would like to work out away to properly scan them before viewing. Symantec seems to miss a lot.

So, in short, I think the computer is working as smooth as it ever did. Once again, thank you so much. I've been poking through the various forums here and this is definitely going to become one of my favorite haunts.

There should be an option to donate to you guys! Do you have a favorite charity?

**Broni** · December 24th, 2009, 01:26 PM

I'm glad, your computer is in a good mood again

I'm not sure about donations. You can PM some mod and ask.

Merry Christmas

**Selrahc** · January 22nd, 2010, 10:32 AM

Once again, thank you for your help with my computer. I do still have a question though, which was my original question here. My computer appears to be working fine and is virus free, I believe, however I still get the odd Symantec messages. I really think it is a Symantec issue but would like to put up a JPEG of at least one of the messages I am getting. Can I do that without having it on a website to link to?

The message is a "Symantec Tamper Protection Alert". I just got 16 of them when I ran Malwarebytes. They never stopped after cleaning the computer.
I will continue to try and find something out about this from Symantec but it's like trying to herd cats with them

Thanks.

**Train** · January 22nd, 2010, 12:30 PM

A guide for posting screenshots.
http://discussions.virtualdr.com/sho...d.php?t=223268

**Selrahc** · January 22nd, 2010, 01:28 PM

I should have known there were instructions somewhere here! I never saw the manage attachments button.

Anyway, here is the picture and thank you.

**Train** · January 22nd, 2010, 01:42 PM

Now this is just a guess on my part, but it seems Symantec hates competition that works.

Maybe some one can enlighten us.

**Selrahc** · January 22nd, 2010, 01:46 PM

That is certainly my thought.

**Broni** · January 22nd, 2010, 02:29 PM

No question about it.
It's not only about Norton.
Some security programs will identify some antimalware tools as a threat.
I'd say, it's too bad, Norton never heard of Malwarebytes.
If I was a Norton user, I'd definitely complain at their forum.

Thread: Symantec AntiVirus Notifications

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