I wasn't meaning to drag another problem into the picture. My Children gave me Roxio Creator2009 (I'm old) and I was communicating with their "tech support" (completely unlike Virtual Dr. by the way). When I installed Roxio I copied a DVD and it worked. I tried copying another one and it didn't work and that's when they told me to upgrade the Px eng., the firmware and turn off everything in msconfig. This again worked for one DVD and not a second one. I am waiting for their "words of wisdom" on what to do next. But, if cleaning the lense or getting a new burner would be a better solution I should do that. I could pay for it with the money I would save on coasters.

Thanks)