[RESOLVED] Could be a Windows XP Issue - Outlook 2007

**Coach17** · January 16th, 2009, 12:24 PM

After posting this question in the Software section I thought this could be a Windows XP issue.
I am having trouble with auto fill when creating a new email. If I type in someones email address in the TO section it will work again if I have not closed Outlook 2007. When I open Outlook again the email addresses I have typed previously do not come up and they should. I do have it set up properly. I have suggest names on the TO CC and BC under Tools Options.

**Coach17** · January 17th, 2009, 11:02 AM

Hopefully someone that has read this post can help me. I think it has something to do with the .nk2 file that does not appear to be in my system.

**Coach17** · January 21st, 2009, 04:08 PM

I have searched all over the internet and everything points to renaming the NK2 file. This file does not exist on my machine. I tried putting all of my contacts into the "TO" section and saved as a draft. If I create a new email I can type the first letter of a name and I get choices. Once I close Outlook 2007 and re-open it I no longer have the auto complete. This is a real stumper. Can anyone Help!!!!
Thanks again.

**Steve R Jones** · January 21st, 2009, 04:44 PM

Did you disable the three options to HIDE System file?

**Coach17** · January 21st, 2009, 04:47 PM

I have it set to show hidden files. Is that what you are referring to? If not please explain.

**Coach17** · January 21st, 2009, 04:54 PM

I saw the three options you mentioned. One of them though gives a warning message. Can I un-check that one also? I did another search for NK2 and still nothing.

**Steve R Jones** · January 21st, 2009, 05:08 PM

Yes you can uncheck it...

C:\Docs n Settings\Your User Name\Application Data\Outlook\Outlook.NK2
is where the file "should be" located. (it is for outlook 2003)

**Steve R Jones** · January 21st, 2009, 05:10 PM

How to reset the nickname and the automatic completion caches in Outlook
http://support.microsoft.com/kb/287623

**Coach17** · January 21st, 2009, 05:14 PM

I have looked in the file location you provided previously and again when you provided it. Still no luck.

**jdc2000** · January 21st, 2009, 05:25 PM

Possibly usefull links:

http://techrepublic.com.com/5208-111...hreadID=199213

http://techrepublic.com.com/5208-111...sageID=2075565

Other possible solutions:

Create a new Outlook profile.

Uninstall & reinstall Outlook / Office.

**Coach17** · January 22nd, 2009, 08:34 AM

I created a new profile and it now appears to be working. Thanks to everyone who helped me out.

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