[RESOLVED] Printer and "Spooler Subsystem App" Problem

[Doc]

There were three security updates today for XP and after I restarted I kept getting a "Spooler Subsystem App" error message telling me that the service was not working.

A restart did not help and neither did going into Services to turn on the Printer Spooler which seems to turn itself off at each restart now. If I try to stop or to restart the service I get an error message that "An error has occurred in the script on this page"

I tried to print and I get an error message that there is no spooler. I tried to delete and reinstall my HP Laserjet 1020 but XP does not let me as it say the spooler service is not running.

I am not sure if this is the printer problem or an XP problem due the spooler message. It might be the printer as I seem to be unable to print in Ubuntu too.

Any suggestion would be appreciated.

Doc

[Doc]

Update:

I managed to go to C:/Windows/System32/Spool/Printer and delete the contents of the folder. I next went into Services and turned on Print Spooler. I was able to print a test page but when I tried to print a document I again got the error message that their was an error with the Spooler subsystem. When I then try to print a test page I am unable to.

There is something interfering with the printing and I am not sure if this is hardware based or OS based.

[Broni]

Try to reinstall printer driver.
Make sure, there is no printer application listed in "Startup" tab in msconfig.
Printer doesn't need to run as a startup.

[Doc]

After deleting everything in the C:/Windows/System32/Spool/Printer folder I was able to reinstall the printer using the latest drivers from HP. It seemed to work well until I tried to print a pdf file and then it all started again.

I cleared everything out again and reinstalled the printer and it is holding this time. I am not trying to print that one pdf file as I think that may be the culprit. I have printed other doc and pdf files without problem. The printer is even working again in Ubuntu.

If this was a problem with a corrupt pdf it would make sense that it might screw with the printer in both of my operating systems. I will mark this as resolved and keep my fingers crossed.

Thanks,

Doc

[Broni]

Cool

[Doc]

Just an update, I took that pdf file that I thought was corrupted and causing the problem to work and was able to print it out no problem.

I guess I will never know why this all happened.

Doc

[Broni]

Interesting....