Quote Originally Posted by MPTech View Post

I'll try the blacklight and AVG Root Kit tonite, but I'm really leaning towards backing up his data and wiping it clean! I've already spent too many hours on this issue. (Just wish I knew what the Root Cause is (no pun intended!)

That is what I would do.
See if there are rootkits and what they are.

Save what is needed and start from scratch.

Now you know why after a couple hours max., the techs go that route. FASTER!