Laptop Speed low. Not able to access any website through any browser
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Thread: Laptop Speed low. Not able to access any website through any browser

  1. #1
    Join Date
    Oct 2008
    Posts
    1

    Laptop Speed low. Not able to access any website through any browser

    Hello,

    Can anyone please help me out.
    I am not able to connect to the internet through broadband cable connection, through any browser and not even able to log in to any messenger(gtalk, yahoo).
    Also the speed of my laptop is very low, it has 512 Mb Ram.

    Below is the Hijack this log
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\PROGRA~1\QUICKH~1\QUICKH~2\ONLNSVC.EXE
    C:\PROGRA~1\QUICKH~1\QUICKH~2\EMLPROXY.EXE
    C:\PROGRA~1\QUICKH~1\QUICKH~2\quhlpsvc.exe
    C:\Program Files\Cat Computer\Quick Heal Firewall Pro\qhfw.exe
    C:\PROGRA~1\QUICKH~1\QUICKH~2\scanwscs.exe
    C:\PROGRA~1\QUICKH~1\QUICKH~2\EMLPROUI.EXE
    C:\PROGRA~1\QUICKH~1\QUICKH~2\UPSCHD.EXE
    C:\PROGRA~1\QUICKH~1\QUICKH~2\SCANMSG.EXE
    C:\PROGRA~1\QUICKH~1\QUICKH~2\OnlineNT.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Documents and Settings\Shree\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Shree\Desktop\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://in.msn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://x%20"d:/pendrive%20dump/apps/CAMRECORDER.zip"%20"C:/WINDOWS/system32/com/bak/CAMRECORDER.zip/"%20-r%20-inul%20-ibck%20-y
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Total Security Toolbar - {5C6227F4-39E2-4468-B69E-29AEB12A7F88} - C:\PROGRA~1\QUICKH~1\QUICKH~2\antiphis.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.1852\swg.dll
    O2 - BHO: Anti Popup - {EFCA9D4B-F2E8-487d-8505-E4D0E459ABFE} - C:\PROGRA~1\QUICKH~1\QUICKH~2\apop.dll
    O3 - Toolbar: Total Security Toolbar - {5C6227F4-39E2-4468-B69E-29AEB12A7F88} - C:\PROGRA~1\QUICKH~1\QUICKH~2\antiphis.dll
    O4 - HKLM\..\Run: [Email Protection] C:\PROGRA~1\QUICKH~1\QUICKH~2\EMLPROUI.EXE
    O4 - HKLM\..\Run: [Update Scheduler] C:\PROGRA~1\QUICKH~1\QUICKH~2\UPSCHD.EXE /CHECK
    O4 - HKLM\..\Run: [On-Line Protection] C:\PROGRA~1\QUICKH~1\QUICKH~2\CATEYE.EXE
    O4 - HKLM\..\Run: [Messenger] C:\PROGRA~1\QUICKH~1\QUICKH~2\SCANMSG.EXE
    O4 - HKLM\..\Run: [Startup Scan] C:\PROGRA~1\QUICKH~1\QUICKH~2\sensor.exe /loadrun
    O4 - HKLM\..\Run: [Quick Heal Firewall Pro] "C:\Program Files\Cat Computer\Quick Heal Firewall Pro\qhfw.exe" /waitservice
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\RunOnce: [Startup Scan] C:\PROGRA~1\QUICKH~1\QUICKH~2\sensor.exe /check
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Shree\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
    O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{11FFAE9D-FCA2-4F8A-8DC8-091328934FA7}: NameServer = 192.168.1.1
    O17 - HKLM\System\CS1\Services\Tcpip\..\{11FFAE9D-FCA2-4F8A-8DC8-091328934FA7}: NameServer = 192.168.1.1
    O17 - HKLM\System\CS2\Services\Tcpip\..\{11FFAE9D-FCA2-4F8A-8DC8-091328934FA7}: NameServer = 192.168.1.1
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: NT Online Protection - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~2\ONLNSVC.EXE
    O23 - Service: Quick Heal Total Security Mail Protection - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~2\EMLPROXY.EXE
    O23 - Service: Quick Update Service - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~2\quhlpsvc.exe
    O23 - Service: Quick Heal Firewall Service (QuickHealFirewall) - Agnitum Ltd. - C:\Program Files\Cat Computer\Quick Heal Firewall Pro\qhfw.exe
    O23 - Service: Total Security Helper Service WSC (ScanWscS) - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~2\scanwscs.exe
    O23 - Service: Quick Heal Total Security Startup Handler (Startup Handler) - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~2\strtsvc.exe


    It would be really helpful if anybody can help me fix this.
    thanks in advance

  2. #2
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Your HJT log has its header missing. Please, repost.

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