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October 5th, 2008, 02:41 AM
#1
"Free Hide Folder" software problem.
I have installed this dreadful "Free Hide Folder" software. I haven't hidden any folder but it is It is actually hiding my "Application Data, Local Settings...."
Can NOT uninstall either...It says "Could not open install.log file".
Tried to use REVO Uninstaller but it wont even see it there.
What an awful program!!!!
Anyone can help me please?
Thank you.
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October 5th, 2008, 05:37 PM
#2
Post the link where you got the software.
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October 6th, 2008, 01:55 PM
#3
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October 6th, 2008, 05:33 PM
#4
Try running the install again but selecting the repair option then it should have an uninstall shorcut on the programs menu.
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October 7th, 2008, 07:08 AM
#5
http://www.cleanersoft.com/contact.htm
If you are having any problems using our product, please contact us at [email protected]
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October 7th, 2008, 05:01 PM
#6
I tried it some time last year and I uninstalled it as fast as I could. An absolutely awful program!!!
Check under Windows Explorer and go to Tools | Folder Options | View (tab) and make sure Hidden Files and Folders are set to "Show hidden files and folders". That should at least bring back your system folders. You might try uninstalling again at that point...
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October 7th, 2008, 06:23 PM
#7
Thank you for your answers guys.
104456; I run the install again but it has no repair option.
Spyware Dr; I have written to them but no answer.
Han; I have already tried your advice but when I re-boot the PC they get hidden again.
SO.....I tried to uninstall again but the same result....it is telling me that "Could not open INSTALL.LOG FILE".
So frustrating...can not find any answer in Google either.
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October 7th, 2008, 07:00 PM
#8
Hey Guys, I have done it Found this answer and WORKED PERFECT...got rid of the b*$(@<d.
"Could not Open Install.Log File!" Problem Solved!!
---------------------------------------------------
You may have noticed a problem when uninstalling some programs, if you have Ntfs in XP, you are likely to face this problem. When you try to uninstall 'em from Add/Remove Programs List, they show a message "Could not Open Install.Log File!". This problem is generally seen with "Wise Installation Wizard". I have seen it only with "Wise Installation Wizard". I don't know if other installers give rise to same problem.
When you try to uninstall 'em from
Start Menu>>Programs>>%ProgramName%>>Uninstall
It again gives the same error.
This can be solved and the program can be uninstalled without having to remove the directory, shortcuts and registry entries manually, which is really difficult and tiresome. I have found a solution to this problem and sharing with you all.
Procedure:
1. Open the directory where the program is installed. (Eg. For System Mechanic 5, By default, it is C:\Program Files\iolo\System Mechanic 5, if you have installed XP on C:\)
2. You will see a file named "Install.log" in there.
3. Move (cut and paste somewhere else) the "install.log" to say desktop.
4. Now, double click the uninstaller (uninstall.exe or unwise.exe)
5. It will ask you to open the installation log. Locate to the "install.log" file on your desktop.
6. Now, uninstall will work fine and you can uninstall the program.
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October 7th, 2008, 07:07 PM
#9
I'm glad you solved it. Great information on the log file!
It's too bad Free Hide Folder doesn't work better. But the truth is, it stinks!!!!!!!
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