XP Pro installation CD corrupt
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Thread: XP Pro installation CD corrupt

  1. August 29th, 2008, 05:18 PM #1
    mhl's Avatar
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    XP Pro installation CD corrupt

    My XP Pro installation CD is corrupt. The PC on which I want to install as an upgrade from Win2K cannot boot from it (nothing wrong with BIOS boot order), and I get an error when I try to read the CD on other PCs.

    How can I get a replacement from Microsoft in the UK?
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  2. August 29th, 2008, 11:31 PM #2
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    General contact info. link
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  3. August 29th, 2008, 11:47 PM #3
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    You sure, it's not CD drive?
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  4. August 30th, 2008, 09:35 AM #4
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    Thanks, Shinma.

    Broni - the XP CD is definitely flaky, rather than the CD drive on the PC. The PC will read and boot OK from other CDs in this drive; also I have checked this XP CD in other CD drives and have found problems reading it.
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  6. August 30th, 2008, 11:16 AM #5
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    Have you tried cleaning the cd itself?
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  7. August 30th, 2008, 11:19 AM #6
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    Quote Originally Posted by photolady
    Have you tried cleaning the cd itself?
    Several times - first thing I did when it wouldn't run / boot.
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