Removing Ad-Aware SE 106r1

[steve_83]

This has driven me to insanity trying to get my Security programs up to date again, so I feel safe surfing again!

I decided today I'd take the plunge and update AdAware to 2007 regardless of all the conflicing information from Kaspersky and the problematic posts on the lavasoft forums.

Evidently, this can't be removed from the Control Panel. (at least: I can't)
This danged message KEEPS appearing:

Wise Uninstall
Could not open INSTALL.LOG file
OK

There is a post on the lavasoft forums on how (supposedly) to do this manually:
http://www.lavasoftsupport.com/index.php?showtopic=28

I can locate unregaaw.exe no problem. (it doesn't state .exe as said)
When I left click on it: nothing happens.
When I right click and Open: nothing happens.
When I right click and Run As: nothing happens.

AAARRGH!

I have tried this with & without Kaspersky Internet Security version
7.0.0.125dd off and on.

Is there a solution to this other than just sending the program file to a......... far off land, and then installing 2007?
I have read many places NOT to even try installing one over the other.

Any advice much appreciated as always.

Frustrated and worn out.

XP, Home and Pro with SP-2 on a Dell laptop and a custom built desktop.

Steve_83
(I apologize if I duplicated a thread: yep, I did a search 1st)

[Welshjim]

steve 83--
Consider reinstalling Ad-Aware SE (assuming you kept the original downloaded install file). See if you get those two files back. Then try uninstalling per the Lavasoft forum procedures.
If all else fails, I have attached an unregaaw.exe file but named unregaaw.txt. Rename to unregaaw.exe and see if that works.

it doesn't state .exe as said

???

[steve_83]

Save Me Welsh Jim, ol buddy?

AAARGH! (again!)

Shut the modem down.
Shut Kaspersky down.

Navigate to my documents/Downloads:
Aawsepersonal.exe
File version 1.0.6.0
4.12MB

Installer information
Error 1721.
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
Alternate: glue their mouse to the table.

Fatal error
Installation ended prematurely because of an error.

I Surrender! (must have more French blood-lines than I realized)

I am NOT gonna (nor can afford to) do a format C to RID this machine of version 106r!


I guess my ONLY option is to start deleting files/folders, do a search on EVERY SINGLE place I can find and commence deleting things, then try cleaning the registry.


This shouldn't BE this complicated!

Steve_83

[SpywareDr]

What happens when you run the "unregaaw.exe" file that Welshjim attached above?

[steve_83]

What happens when you run the "unregaaw.exe" file that Welshjim attached above?

I am not trying to be a smart a** Dr.

That appears to be a .txt file and when I renamed it, I get: and this is only a portion of it colored to distinguish the results:
_________________________________

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______________________________

I happened to stumble into this post:
http://discussions.virtualdr.com/sho...d.php?t=220924

At oldapps.com, there is a version of Ad-Aware: 1.06.
http://oldapps.com/adaware.htm

I wonder what would happen if I installed that in lieu of the one I had saved that I thought would fix this and failed miserably?

I also have what seems to be an intact version on my docked Laptop.
You think I could save the file from there in some media and try that?
unregaaw in Program Files.

I haven't yet begun to fight on that machine.

Man, I can't Thank you fellows enough for tolerating my ignorance on these things.

Steve_83
Ignorance can be corrected: Stoopid is .............Forever!

[Welshjim]

steve 83--Concerning Error 1721 here is what Microsoft offers
http://support.microsoft.com/kb/891985
If that does not help, are you saying you downloaded and then renamed the unregaaw.txt file to unregaaw.exe , but when you left clicked on the file you got a read out of the code you post? When you renamed it, did the icon change to a TV set (or at least something different from a .txt file icon)?
What you posted is actually the code for the unregaaw.exe file, but a left click on a .exe file should not allow you to read it. Maybe it is not possible to reconstitute .exe files sent through the forum by naming them .txt files. Regrets.
It would seem you have little to lose by try the OldApps 1.06 installation. It is not 1.06r, but might work.
If not,
1) Post your problems on the Lavasoft forum. Ask for confirmation that you really do need to uninstall 1.06r before installing AA 2007.
2) It might be possible for me to send you a copy of my unregaaw.exe file by email, if you PM me your email address (I cannot send file attachments through the forum's email system). But I confess that some strange things seem to be going on with your installed AdAware files. And my unregaaw.exe file may not solve the problems.

[steve_83]

Always to the rescue!

What an admirablely Great person & I admire you always sharing your many talents.
Not just with me, but with this whole Community.

Give me a day or so and I'l try the Microsoft fix.

While we're at it: like was said, I have an intact copy on my laptop.

Would it do any good to save that to a disc and try to import or replace the one on my desktop?

Mailing me one would be too generous, given that fact.

I think the first thing I'll try is an install from oldapps and see what happens.
It sure couldn't get any worse, could it?

Steve_83

[Welshjim]

steve 83--Aw shucks!
Sure, why not try the unregaaw.exe file from your laptop. First drag and drop the seemingly non-functioning unregaaw.exe file out of the Program Files/Lavasoft/AdAware SE Personal folder (rather than Delete). Like put it on the Desktop so you can find it easily if you need it again.
If you have a floppy disk drive on both PC's or USB flash drive, copy the unregaaw.exe file from the laptop to that, stick the floppy or flash drive into your desktop PC and transfer the file to your Lavasoft/AdAware SE Personal folder.
I look forward to hearing the results.
P.S. Here is another reference to that 1721 error
http://www.lavasoftsupport.com/lofiv...php/t7145.html
But I am not sure I understand how those missing files got into backup.
P.P.S. Attached is a screen shot of the files I have in my AdAware SE Personal folder. Do you have all of them?

[Welshjim]

steve 83--Did you ever try the Windows Installer Cleanup Utility?
http://support.microsoft.com/kb/290301
If AdAware appears on the list, you can highlight and delete.

[steve_83]

You're very close to becoming a true friend if that matters to you, Jim.

Always to my rescue.

I am still kinda discombobulated upstairs from that night in the hospital a few days ago.

Had those fellows (well, some Doctors had to Graduate with D's ) had their way with me without a 3rd opinion which I demanded: I came very close to open heart surgery which would have been completely unnecesary after the results of various scans were performed.

Therefore: it's taken me awhile to get the cobwebs cleaned out and getting over being pi**ed that RN's can't hit veins that are apparent to me.
I still feel like my hands are the Human Pin Cushion.

This has been a looong thread with much Help and I can't Thank everyone enough who contributed.

Let me try to summarize what I think is going on and what plan of action I oughta take:

Things I could try, and in which order () :

-- Fixing error 1721.
-- Trying to import unregaaw.exe from my intact program on my docked laptop and trying to run that? (I have that on disc now)
-- Go to oldapps, installing the latest version and trying to uninstall doing that? Or googling the application and trying to find 106r1 and doing the same.
--Finally: using the Windows Installer Cleanup Utility you suggested?

Surely this is not unique, because my problems never have been

Opinions, a good night's sleep I am Praying for, a clear mind then the battle begins!

What do you think (?), or anyone else who cares to chime in, Puhlease do so.

Exactly Like Frebo says:

everything I know about computers I learned:
here

Steve_83

[Welshjim]

steve 83--Do them simplest first one by one. Then stop after each and see if you need to go further.
Simplest to Hardest
1) Use Windows Installer Clean up Utility
2) Try the unregaaw.exe file you have imported from your laptop
3) Use Oldapps
4) Post on Lavasoft forum
5) Error 1721

[steve_83]

Jim,
You're such a nice guy, but this isn't your problem, so if you feel like giving up, no hard feelings.

Wow, am I disappointed: mostly with yours truly and to some extent ---> Lavasoft for making this so frapping difficult!

The Windows Cleanup Utility:
The program wasn’t even on the list so that failure was simple enough.

Transferring unregaaw.exe from my (hopefully) intact version on my Laptop and a friend's 'puter:

Access is denied.
Make sure disc is not write protected and the file is currently not in use.

Checked task manager and it was not.

Fixing error 1721:

Uninstall Error

An error occurred while trying to remove Ad-Aware SE Personal. It may have already been uninstalled.
Would you like to remove Ad-Aware SE Personal from the Add or Remove Program List.

YES.

This specific error code is 0x000006ba.
[The RPC server is unavailable].

The Lavasoft folders are still there in Drive C: program files.
I guess I will try to install version 106 from old apps and keep at it.

I am at the point of just manually deleting EVERYTHING I CAN FIND on this desktop that HAS ANYTHING to do with Lavasoft or their sh** program, and Praying it comes OFF the Laptop like it should.

Yep: I have posted multiple help messages on the Lavasoft forums with absolutely no solution (nor replies) from Calamity Jane or other members there.

Waving that white Flag, and unloading the weapons.

Feeling like:


Steve_83

"I have a dream too: I WISH I HAD never installed this piece of program."
Post in on the Al Quida 'puter help sites!
Maybe Osama will register there trying to un....install this!

[Welshjim]

steve 83--Well, no one can say you did not try. Regrets.

[steve_83]

For the benefit of any other member who experience this problem with Lavasoft products, here's how I fixed it.

Go to whatever drive you had the Program files on.
Back em up to a disc, just to be safe.

Delete them.

Go to oldapps.com, download Ad-AwareSE version 1_06, install it: then (finally) uninstall the way you're supposed to.

And that is NOT thru the Control Panel.
There is a built in uninstall in the program from the start menu.

My opinion: it's a good idea after that to use CCleaner to clean out your registry.
There will be a LOT of leftovers.

Thanks for all the help fellow Doctors!

Will I install out on the new 26MB version?

psssssft.

When I'm surfing on a Tricked out, maxed out Mach V!

Steve_83

Ex Pres. Harry Truman:
"A recession is when your neighbor loses his job. A Depression is when you lose yours."

[Welshjim]

steve 83--Thanks for passing on the good information and news. (It sort of is what I suggested in Post #2, but you fleshed out the details. Nice going!!