Re:Importing from camcorder

[gep]

Hello All, for some reason every program i have, cannot directly import from my new Sanyo camcorder, HD700.
I received this from SanyoSee Red) The issue you describe is likely to be PC related and we recommend that you consult your computer supplier/helpline regarding setting the PC management menu to accept a new device.

Questions:What is this?
What do i have to do to check the settings??
Or, what settings do i change???

Windows XP. Packard Bell

Thanks, GEP

[liam858]

How are you connecting it? Did you not receive any software on a CD? (Which colour did you go for?)


Liam

[gep]

Hello Liam858, i am importing through USB.

I receieved Photoplus6.

I have Cyberlink Power Director 6.

Still cannot get Camcorder, latest Sanyo Xacti HD700 to appear in Capture, or through media files.
Colour?? see it here exact one Got it cheaper as a special value with a HDMI Lead inc. http://www.qvcuk.com/ukqic/qvcapp.as....yah.UKEL-UK20

Where is the PC management menu anyway???

Thanks, GEP

[liam858]

You can get it in silver/red/brown and champagne mix.

Are you using the onboard memory (If it has any?) or memory card(s)? Do you have a card reader?

Does the camera show in My Computer when plugged in?


Liam

[gep]

Hello Liam858, yes it has a card reader, and can read from it.
Yes, it does show as a drive, but, cannot import to a program like photoplus6, Cyberlink6, etc.

Can i ask you where is PC management menu ?????? On my XP computer.

I have a 2 GB SD memory card, external.

Thanks, GEP

[liam858]

I would assume PC Management means Computer Management, and also assume it is telling you to make sure the device is listed in Disk Management|Storage as a drive.

I don't see why you would need to import using a program, if it shows in My Computer and you click it can you view files? As in recordings, some video files?


Liam

[gep]

Hello Liam858, I would assume PC Management means Computer Management, and also assume it is telling you to make sure the device is listed in Disk Management|Storage as a drive.

All i know Liam is that it is called, PC management menu or on my XP, something else.Cannot find Computer Management, and also assume it is telling you to make sure the device is listed in Disk Management|Storage as a drive.
Looked in Control Panel etc, no sign of what i am after.

It has something to do with Twain, and or changing the settings for it to recognise my sanyo, so as to Directly Import from Camera/camcorder, into the Program whatever it may be. Like it recognises my Printer as Twain, my old camera as twain, but not my new sanyo.

Sanyo technical have said that i need to go to my PC Management Menu, whatever or wherever that maybe.

Thanks, GEP

[liam858]

It is in Control Panel, under Administrative Tools.

I just don't get what they want you to do there, did they tell you to format the card prior to use from disk management? Because that's about all you'll be able to do when you get there.


Liam

[gep]

Hello Liam858 and all,here is the full email from Sanyo, hope this gives you a lead to what i want. See highlighted part, especially the red part.

With operating systems more recent than Windows 98, there are no twain
drivers required. The software is already included on the PC as part of
the Windows package when purchased.

The issue you describe is likely to be PC related and we recommend that you consult your computer supplier/helpline regarding setting the PC management menu to accept a new device.

Meanwhile we trust your SANYO digital camera provides enjoyable use.

Thanks, GEP

[liam858]

They're just fobbing you off.

if it shows in My Computer and you click it can you view files? As in recordings, some video files?

Liam

[gep]

Hello Liam858, how do i import directly??
Is there a way to do this.

Thanks, GEP

[liam858]

Well, if it appears in My Computer, then the files are there, just click on the drive/camera that shows up, and see where it takes you, if it shows a folder or two have a peek around and see if there are any videos.

You shouldn't need any apps to import recordings, just to mess around and edit the clips recorded.

Liam