Be glad to help. But the best advice I can give is to dn/load the latest all-in-one package from the Hauppauge site and also get the setup instructions while there. Be sure to disable/snooze or shut off your AV and firewall until the install is done and you re-boot too.
Tweakin' can be a hassle,but you just have to play with the settings 'til you get it the way you want.

If you have any specific Q's give a holler. This thread is supposedly resolved,but frankly,I don't give a' squirt. Give a holler wherever you want...