Stop Errors

[NEM1S1S]

Fresh install of Windows XP Professional SP2 to try and fix stop error messages, please see below mail from client of mine;
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The machine quit twice Saturday afternoon, and again once today.



3/3/7 15:25



Message displayed: DRIVER_IRQL_NOT_LESS_OR_EQUAL

STOP ERROR 0X000000D1



This happened just after installing Quick Time and Real Player.



3/3/7 15:32



STOP ERROR 0X0000008E



I was running Real Player and FIREFOX and listening to radio stream from the BBC.



4/3/7 about midday….. I was away from the machine and came back to see the Blue Screen…….



STOP ERROR 0X0000008E. The same error as yesterday. The same software was open. I rebooted the machine and the same software has been running for over 7 hours, without incident.



A mate of mine suggested that it may be an incompatibility with the Graphics Card. Any possibility here? It has on-board graphics. Should I remove the card? I assume that the onboard graphics must be disabled….

[dunedin]

Hello NEM1S1S

These are usually RAM or driver errors.
Try checking the RAM first

If there are more than one stick swap them over or take one out and try again. If it does not help or makes things worse change the sticks and try again. This will identify if you have a bad stick.

OR
You can put either of these free programs on a floppy and test the RAM

memtest86 http://www.memtest86.com/

Windows Memory Diagnostic http://oca.microsoft.com/en/windiag.asp

Elaine

[NEM1S1S]

ran several tests via tools from Hiren's Boot CD 8.6. All checked out fine.

[dunedin]

Have a look in these places for errors

1. Right click My Computer / Properties / Hardware / Device Manager.
Look for "Yellow" errors

2. Control Panel / Performance and Maintenance / Admin Tools / Event Viewer / System.
Look for "Red" errors. Double click on error.
Take a note of the Event ID and also the Source and post them back.

Elaine