Error 21

[Leigh_250]

Hi, I am trying to download and install a prgram which i had on my old pc, it downloads fine but during installation i get an error message saying "cannot create directory E:/filename error 21

1st thing I dont change any of the settings during installation and ask to save to C:/program files
2nd thing is the E drive is a disk drive?

I am running windows XP Home BTW

Can anybody help me solve this problem? I wouldnt know where to start?

[SpywareDr]

First error I noticed was the use of a forward slash "/" instead of a backslash "\". In Windows (and MS-DOS), a

drive:\path\filename

must be specified using a backslash ("\"). Forward slashes ("/") are used when specifying command-line parameters. (And sometimes a dash/hyphen ["-"] will work too, depending on the program being run).

Second, if a folder (directory) name (or filename) contains one or more spaces, you may need to enclose it between double-quotes. For example:

"c:\program files"

instead of:

c:\program files

Third thing is if your computer does not have a drive E:, the installation routine's attempt to create a directory of "e:\filename" will always fail, (because there is no drive E:).

[Leigh_250]

Ok thank you,
1st of all the use of the / instead of the \ is an error on my part...

2nd of all i know that its not going to create a directory on a drive that is a disk drive not a HD... but how do i solve this problem?????

TIA

[SpywareDr]

During the installation, is there is an option somewhere to use something other than the default settings, (something other than "Typical")? Some installation routines will then have a [Browse] button so you can select the drive:\foldername where you would like to install the program.

[Leigh_250]

Just tried 3 different ways,
1) changing the destination file
2) compact installation
3) custom installation

the origional is Full installation

I am still getting the error message and it says device is not ready?? could it be my computer?

[SpywareDr]

Could be, or the installation program itself.

Is the program supposed to be able to run on Windows XP?

[Welshjim]

Leigh 250--

I am trying to download and install a prgram which i had on my old pc

Do you mean you are downloading the installation executable file for that program or are you trying to move the installed program files from one PC to the other? You cannot do the latter.
Idle Question--If you are trying to install the program from the installation file, did the old PC have a E:\ Drive?

[Leigh_250]

Hi, yes the file should run on XP I had XP on my old PC...
I was downloading the file direct from internet not from PC...

This thread can now be closed as I found an older version of the software and is install and running perfectly... unfortunately I cannot upgrade as I still get the error message but I can manage with the file I now have.

Thank You for your suggestions and help

Leigh