Okay, ignore the two entries with the Internet Explorer "E" icon. Delete the one with the tilde (~) in the front. Rename the other three to normal.old. You don't need to add an incremental number, as they're stored in three separate locations on your harddrive. It would appear that you've installed MS Word two times, once in the root of the C: drive, and once in the Program Files folder. I can't say from here which one you're running from.