[Home] Can't Run Windows Update
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Thread: [Home] Can't Run Windows Update

  1. #1
    Join Date
    Jun 2005
    Posts
    211

    [Home] Can't Run Windows Update

    Alright, about a week ago I bought myself a new laptop, complete with Windows XP home edition. Unfortunately, I haven't been able to update Windows at all. I have complete acess to the internet over some wireless network that I can connet to from my house, and everything is working but the Windows updates. I installed the ActiveX control, and everything works fine until its searching for updates. After I select Express or Custom, it searches for a bit (the time it takes depends on how good my wireless connection is doing at the time), and then comes up with error 0x8024400A. I searched for this error on the Microsoft discussion page, and found something about registering a DLL file. I did that, but nothing changed, still the same problem. I tried googling the error, and followed instructions about disabling anti-virus software and adding IE into Windows Firewall exceptions, but that did nothing. Anyone got any ideas?

  2. #2
    Join Date
    Jul 2001
    Location
    Chicago
    Posts
    1,107
    Are automatic updates working?
    ___________________________________________

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  3. #3
    Join Date
    Jun 2005
    Posts
    211
    They're currently turned on, but I don't know if they're working or not. I've set them to update at the next possible time to see if they work.

  4. #4
    Join Date
    Jun 2005
    Posts
    211
    Well, its past the time I set the Automatic updates to run, and my update history hasn't changed. I'm guessing that means they're not working.

  5. #5
    Join Date
    Apr 2000
    Location
    Friern Barnet, London, England
    Posts
    46,565
    Find the Windows\System32\Catroot2 folder and send it to the Recycle Bin. Then try Windows Update again, it should create a new folder and hopefully work properly.
    Nick.

  6. #6
    Join Date
    Jun 2001
    Location
    Albuquerque, NM USA
    Posts
    14,686
    Lottario--If SuperSparks suggestion doew not help, put the Windows Update site into your Trusted Sites.
    If that does not help, some ideas here
    http://www.microsoft.com/communities...1c702b&m=1&p=1
    http://www.google.com/search?sourcei...n&q=0x8024400A
    There is also a chance this could be a firewall problem. Are you running two firewalls? You should only run one. WindowsXP installs one by default installs one. If you have installed a third party firewall, like Zone Alarm, you have two. In that case, turn off Windows Firewall. Control Panel|Windows Firewall.
    Last edited by Welshjim; June 22nd, 2006 at 08:00 PM.
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

  7. #7
    Join Date
    Jun 2005
    Posts
    211
    Deleting the CatRoot2 folder got it working . Thanks for the help everyone, once again, you people manage to fix everything

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