[RESOLVED] new graphics card

[themanwhowas]

hello. recently my computer died as the ati radeon 9200 graphics card stopped working. i have bought a really crap agp 64mb card to test my computer with. windows (xp home sp2) loads as it should but after i log in, as the startup programs load mcaffee firewall and avg suffer internal errors and close. i have tried to reinstall them but it still happens. norton anti virus tells me to renew my subscription even though i have months left. aol, which is my isp, starts but hangs on step 4 of 6. i cant reinstall aol as the uninstaller suffers internal errors and closes. also, any aol install discs fail as they have the same problem.
until my graphics card died i had no problems like these and am wondering if the new graphics card could be causing these issues or if there is another underlying problem. i would try buying another radeon 9200 but im not a rich man and need to know if this will fix it first.
thank you for reading my post. i appreciate any help.
ps. written on mobile phone

[photolady]

When you installed the new card, did you remove the drivers for the Ati card first? Is the new card crap card an ATI also?

[themanwhowas]

i couldnt remove the old drivers as the computer wouldnt start without the graphics card. i have now removed the old drivers but the problem persists. the new card is not an ati. it is rni or something like that. could this be why my programs are failing?
ps. now connected through dial up fedora core 4

[Shinma]

... i have now removed the old drivers but the problem persists. the new card is not an ati. it is rni or something like that. could this be why my programs are failing? ...

Always a good idea to install current drivers for hardware components.
Including the video card/chip.

With that said,
Considering the extent of the mess,
I would suggest a clean install though.
Unless you prefer to going through the registry and removing all remnants of the ATi driver.

[photolady]

It's probably not the graphics card causing your problem. It's probably spyware/malware and need to clean out junk from your computer. A clean install will fix the problems, but it isn't necessary unless the junk in there is so bad you can't fix it.

I really don't think this is a hardware issue other than the graphics card. If you can, install this program and have it read what the name on that graphics card really is, then post what it says in here.
http://www.cybertechhelp.com/downloa...t-home-edition

[Shinma]

... It's probably spyware/malware and need to clean out junk from your computer...

Hence clean install.
Along with the wonderful AOL issues.
Removing/cleaning out malware that affected his AntiVirus programs running would be quite time consuming.
In terms of time spent,
I guessed at a faster resolution to clean install,
Rather than troubleshoot each and every issue stated in the first post.

[photolady]

I do this sort of thing every day. I am a pc tech. And I hate wipe and reload because of the files I have to save for the customer. If someone isn't as computer wise as I am, I'd hate to tell them to clean install when that option would lose every bit of data on their harddrive. And btw, we do have a forum to help those who have spyware/malware and viruses on their computer.

[themanwhowas]

problem here guys is that i dont have the original cd. it is an oem version of windows which has been screwed before, which prompted me to order a reload cd from the retailer (time) who has now gone bust. the reload cd no longer works since the time i wrote 0's to the hard drive. the video card (if it still matters) is - RIVA TNT2. if i was to find my oem product key and install a friends cd copy of windows would i be able to use my key?
either way, i dont believe that its spyware as i have norton ghost installed which i used about a week before my card failed. when i got the new card and saw that my programs were dying, i formated my windows partition and recovered my week old image but the exact same problems are there.
any more advice appreciated.
thanks everybody

[SuperSparks]

if i was to find my oem product key and install a friends cd copy of windows would i be able to use my key?

If your friend's CD is a normal OEM CD, then your product key might work, but it definitely won't on a retail CD, or an OEM CD that is tied to a particular computer brand. If you want to try it, there shouldn't be any licencing issues though, as the licence rests with your COA, with your product key on it, and not with the actual media used to install Windows.

[themanwhowas]

crisis over. i noticed that the things that were crashing were trying to connect to the internet. norton was trying to run live update, avg was trying to run its update process and mcaffee was also trying to connect. i manually uninstalled aol, by deleteing the folders and rummaging through the registry and deleted every aol reference i could find. after reboot the aol installer DID NOT crash, but i must have missed something because it asked me if i wanted to install over previous installation. as soon as aol was reinstalled, the other programs stopped crashing and i am now back to how i was. now i just need to purchase a decent graphics card.
thank you everybody for your help. wish i could have tried to install windows retail with oem key just to see if it worked

ps.connecting through windows at last

[Train]

norton was trying to run live update, avg was trying to run its update process and mcaffee was also trying to connect.

With 3 av programs running at the same time, I am surprised it will even boot up!

Run only one active AV program. AVG would probably be the best one to keep.
Now getting rid on AOL, Nortons and McAfee would stop a lot of your problems in my book!

[photolady]

Ditto what Train says. You don't need three antivirus running especially with two of them being system resource hogs (norton and McAfee).

[themanwhowas]

mcaffee is my firewall. i cant get rid of aol for another 7 months and i need avg and norton as sometimes one of the programs picks up a virus that the other doesnt. this is with daily updated definitions. does slow it down a bit but i'll live.
thanks again