I have recently purchased a dell, although only one of the lower models and upgraded it myself with a few extra bits, one of the first things I did was to create the rescue/restore disk which is XP Home OEM ( I think !) Then crazy as it sounds I formatted the new machine which in the process took all the bits of dell out that hide in the system as I have heard some if it can be hard to shift manually, although I have left the extra partition on for mo as I have not looked as to what this partition contains. Dells make a decent computer at a price you cant grumble at but I dont recon much to the software they provide with them !!