Did you try going to "Program Access and Defaults"? This should be in there on the Start Menu along with Control Panel, Administrative Tools, Printers and Faxes, etc. on the right side. If you don't have it, right click in the Start Menu area for "Properties", click Start Menu tab, then Customize, then Advanced. It's in there and you can get it to display. This works for me most of the time, although sometimes in strange, unexpected ways, like many of the blessings we have received from Bill.