Re-installed Win98 but NO sound

[amarok-sookgah]

hello everyone...

i had to re-install Win98 on my HP8580C.

i then went to the hp drivers site & installed the appropriate drivers.

i have also added my virus & pop up sites.

so, all seems to be ok BUT then I have since noticed that i have no sound...i checked & the plug is in...is there a program that i need to download to get sound?

sorry, i sound so dumb about computers....but i am...so i need all the help that i can get & hopefully this is something really, really easy.


plus, while i'm at it...is there anything else that i should be sure is connected on this computer before i give it back to my daughter @ school???
(any advice will be appreciated; as she is annoyed enough with me as it is)

thanks in advance

[poppy4]

Hello again amarok-sookgah,
Just so you know what is installed on your pc, download Everest Home edition from my sig below.
It will tell you what sound card/device you have, and all the info on your pc......then you can go from there.
I'm not far ahead of you in this pc world "technically", but can appreciate your angst, being it's your daughter...

[amarok-sookgah]

hello, poppy4,

i clicked on the Everest Home edition from your sig...BUT it is marked as "DISCONTINUED" is there another site??

thanks,

[poppy4]

hmmmm...sorry about that. Try Belarc.
http://www.majorgeeks.com/download1385.html

[amarok-sookgah]

poppy4 here's the results of the site mentioned above:


--------------------------------------------------------------------------------


About Belarc

System Management Products

Your Privacy



In page Links:

Installed Hotfixes

Software Licenses

Software Versions



Computer Profile Summary
Computer Name: Q1c7b0
Profile Date: Wednesday, January 18, 2006 8:57:44 PM
Advisor Version: 7.0t


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows 98 SE (build 4.10.2222) 00101920 8580C 03743100009296 30
System Serial Number: 2549HPPAV3
Processor a Main Circuit Board b
500 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Asus P2BVT 1.02
BIOS: Phoenix Technologies LTD 1.03 07/20/99
Drives Memory Modules c,d
20.40 Gigabytes Usable Hard Drive Capacity
19.84 Gigabytes Hard Drive Free Space

HP CD-Writer+ 8100 [CD-ROM drive]
PIONEER DVD-ROM DVD-113 [CD-ROM drive]
Generic floppy disk drive (3.5")

QUANTUM FIREBALL CX20.4A [Hard drive] (20.42 GB) -- drive 0, s/n 136918210314, rev A3F.0B00, SMART Status: Healthy 384 Megabytes Installed Memory
Local Drive Volumes

c: (FAT32 on drive 0) 20.40 GB 19.84 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
No details available HP PhotoSmart P1000 Series on LPT1:

Controllers Display
Standard Floppy Disk Controller
Intel 82371AB/EB PCI Bus Master IDE Controller
Primary IDE controller (dual fifo)
Secondary IDE controller (dual fifo) NVIDIA RIVA TNT [Display adapter]
HP MX90 [Monitor] (17.7"vis, s/n THLBT02444, November 2000)
Bus Adapters Multimedia
Intel 82371AB/EB PCI to USB Universal Host Controller None detected
Communications Other Devices

CNet PRO200 PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.4 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:08:A1:7C:09:42

Networking Dns Server: 192.168.1.1
Standard 101/102-Key or Microsoft Natural Keyboard
USB Root Hub
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
No details available
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP1 (SP1)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 62efa38f
Microsoft - Internet Explorer 52974-OEM-3692116-04177
Microsoft - Windows 98 SE 01506-OEM-0077412-47557 (Key: FKGVQ-3K248-BKPT2-KFB99-4RRRD)e

Software Versions (mouse over * for details, click * for location) [Back to Top]
A squared v1.6 1-17-06 *
Belarc, Inc. - Advisor Version 7.0t *
Eastman Software, Inc., A Kodak Business - Imaging for Windows® Version 1.01.1311 *
Hewlett-Packard Co. - HP DeskJet A.03.01.03 *
Hewlett-Packard Company - HP Printing System for Windows Version 1998.0227.1034 *
Hewlett-Packard PhotoSmart Save Monitor Version 1,0,7,0 *
Hpi_Prnt Application Version 1.6.0.18 *
Inno Setup Version 51.41.0.0 *
Intelliquest Reminder Application Version 2,5,1,0 *
Lavasoft Ad-Aware SE SE 106 *
Microsoft (r) Windows Script Host Version 5.1.0.4615 *
Microsoft Corporation - DirectShow Version 6.4.07.1112 * Microsoft Corporation - Internet Explorer Version 5.50.4522.1800 *
Microsoft Corporation - Windows Telephony Version 4.10.2000 *
Microsoft Corporation - Windows® NetMeeting® Version 3.0 *
Microsoft imgstart Version 1, 0, 0, 1 *
Netropa Corp. - Multimedia Keyboard Properties Version 1, 0, 0, 0 *
Netropa Corp. - One-touch Multimedia Keyboard Version 3.2.0.7 *
Safer Networking Limited - Spybot - Search & Destroy Version 1, 4, 0, 3 *
Safer Networking Limited - SpyBot-S&D Version 1, 4, 0, 3 *
SpywareBlaster AutoUpdate Version 3.05.0001 *
SpywareBlaster Version 3.05.0001 *
UNZIP.EXE *
ZIP.EXE *

--------------------------------------------------------------------------------

* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-5, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.

--------------------------------------------------------------------------------

can you direct to where i should go to do what i need to do???? (especially about the audio?)

[poppy4]

can you direct to where i should go to do what i need to do???? (especially about the audio?)

I don't see an audio program on this report from belarc.
I suppose it's possible you don't have one. Perhaps someone will post a recommendation..or you can browse here for freeware ones:
http://www.majorgeeks.com/downloads32.html

edit: just remembered this is for your daughter....so maybe she is aware of the program she would like, particularly if she's into music?

[amarok-sookgah]

poppy4...thanks for the suggestion...i checked it out & the only program that had to do with audio that i could find was :

AudioGrail - [2006-01-02 | Freeware | 1.2 Mb | Win All | 21594 | 4.5 ]
A swiss army knife for audio files.



BUT i don't think this is what i need.

poppy4, thanks for thinking about my daughter but at this point..i'm getting sooooo stressed out that i'll be happy just to get any sound...why wouldn't this have been restored when i re-installed Win98 or why doesn't HP have a driver or program for this????

[poppy4]

Don't you have Windows Media Player, now that I think of it....duh me.....maybe you just need drivers .......getting in over my head, perhaps someone will jump in.
....going to check your belarc again.

edit:...maybe it's there but I don't see your audio or Windows media plaer which would give you sound and video.....it could be a sound card, if in fact there is audio.

[poppy4]

On the majorgeeks page there is Windows Media Player, and Jet Audio, which I've seen several forum posters recommend. Just so you know. But wait til someone more knowledgeable then me jumps in.

[LDThornton]

Go here http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07154 and follow the steps listed for HP8580C. Lots of good stuff there for your computer.

[amarok-sookgah]

poppy4...thanks again for the help

LDThornton...thanks for the site suggestion BUT as i tried to follow it, and it really doesn't apply...when i check startup/control panel/sounds...there is no name in the sound box...when i check multimedia/audio...there are no devices in the playback or recording boxes.

step 1..of course, i checked the plugs, fuses and connections (i have speaker out)

step 2...can't check volume & mute settings because when you check contol panel/sound...there is NO volume because there is no device there

step 3 ...not the trouble

step 4...no help...still no sound

step 5...i thought this would do it!!! but that site suggests checking the "hp tools" the only item there is the keyboard (which i installed when i did the drivers in the hp site)....there was NO application or anything else!!!

step 6 talks about updating from the hp support or windows update site...there is nothing about downloading/re-installing the sound driver in the hp support but i did do a critical download of a windows update...installing the "windows media player" was successful BUT...i get the video BUT NO SOUND...even when i turn my volume knob where the volume is shown on the bottom of the screen as green lines...i get nothing!!!

step 7 just reiterates that i have no sound/audio/etc...as there is no sound reference of any kind in the device manager

step 8, windows did not find any new hardware & i don't know of any hp site to re-install the original drivers !!!!


how can i get my computer to re-install the original driver?????

please keep coming up with other suggestions, please

[buf]

You either have a sound card installed in the computer OR you have an on-board sound provision. I just visited the info in the following c/p and you may or may not have done the several steps listed dealing with opening My Computer on the desktop and following the steps in this c/p:

I have converted the very long link to the info below into this Tiny URL link:
http://tinyurl.com/dsp54

Step 2: Does your system meet the following?

I hope that I am not confusing the issue. Was there a driver installation disk that was a part of the computer when you bought it?
I wish you well with your problems and BTW, is this the computer your daughter had with her in college before Christmas? I vaguely recall posting something to you once. Good luck to you.



Operating system(s): Microsoft Windows ME, Microsoft Windows 98, Microsoft Windows 95

Download file size: 1.91M

System Requirements

HP Pavilion PC's with the on-board nVidia Riva TNT video chipset.

To determine the type of video card installed on your PC:

1. Right-click on My Computer

2. Select Properties

3. Select Device Manager and scroll down to the Display Adapter category.

Your video card (video adapter) device will be listed in this category.

[amarok-sookgah]

buf:

1) i have the on board NVIDIA RIVA TNT as per the display adapter category info

2) my system met the requirements & i already had downloaded the program that your link refers me to...it is one of about 5 drivers that i installed after i re-installed win98 as these where the drivers on the hp driver site for 8580c computers...but i did it again & still no sound. (although, it is a "video" program...is it also audio????)

3) i believe that the driver was a part of my computer as i don't remember a separate disc or pak or chip that i had to put in or deal with...although, let me add a disclaimer...i don't remember what i got for xmas 2005 yet alone remember how a computer that i got about 6 years ago was put together.

4) BTW.....you have a fantastic memory...yes this is my dtr's & she's going to kill me when i try to give her a computer that doesn't have sound!!!! i was hoping to give this to her all in working order even though she was upset to hear that i LOST everything in her computer with the 98 re-install & now i'm going to give her a computer w/o any sound!!!! i can hear it now and the sound will be from her not her computer!!!

5) if there are no other ideas...should i try to get a sound card for this computer? the only problem is that hp no longer maintains this computer since it's over 5 years old....does anyone have an extra sound board or whatever it's called that they can mail me????
i'd be happy to even send them a SASE.

any other suggestions?????

[amarok-sookgah]

i just had a thought...there's something that i haven't mentioned because i didn't think that it mattered BUT since i seem to be at a stand still..maybe it does.

after i re-installed win98...i wasn't able to get online...i have dsl with a modem from my isp (local telephone co)....i tried everything but nothing occured. when i 1st got this...my daughter's computer wasn't involved but i had been able to connect it to the dsl on previous occasions w/o having to do anything extra.

my isp agreed to come out & put in one of their ethernet boards. they put it in the slot next to the ethernet board that was already there. they then downloaded the 1st driver (see buf's suggestion) on the hp site & that's how i got on-line.........so could getting this new ethernet board also do something to my sound????

just a crazy thought, i know but i feel i needed to tell about it

[frums]

I was going to explain a couple of settings to check, but found this link that guides you thru the process right on HP's site. Go here:

http://h10025.www1.hp.com/ewfrf/wc/d...dlc=en&lang=en

Has a complete checklist of things to check and do for your model of HP puter.
Belarc file shows no sound card etc. present - that is why you have no sound. You either need to install drivers for your soundcard(if it is an addon card), or activate the onboard sound in your BIOS as per the site above. The nVidia stuff is for video, not sound.

Hope this helps,

frums

The two NICs shouldn't really cause a problem since only one has active drivers installed. I would remove the one that is not being used - personal choice tho