Trying to Contact the people who provide support for this site
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Thread: Trying to Contact the people who provide support for this site

  1. #1
    Join Date
    Oct 1999
    Location
    Wabasha, MN US
    Posts
    319

    Trying to Contact the people who provide support for this site

    I know you have a support division, but I have looked all over the main page and can't find it. (I got an email from somebody here who was support.)

    I just want to email you and ask a question. Why is "Contact Us" not displayed in a place where one can find it easily?

    I have a problem with a midi player that a member -spyware - is trying to help me with. I need to post a screen capture so he can see what I mean.

    I know a screen capture is possible because Spyware posted one.
    I went to my computer's HELP file and it told me to hit ALT+ Print Screen then to go to EDIT and hit COPY. I hit print screen, I opened up a reply box and tried to hit copy, but it is not enabled.

    How do I get a screen capture in my reply to Spyware?

    Maybe you can put "Contact Us" somewhere at the top of the page or at the bottom where it will be easily seen?

  2. #2
    Join Date
    Apr 2000
    Location
    Friern Barnet, London, England
    Posts
    46,565
    If you scroll down to the bottom of the page you'll see a Contact Us link:



    For the screenshot, click Alt + PrtScn, then in the image editing app of your choice, choose New, then Edit>Paste. Once you've got the image in your editing app, do anything that needs to be done and save the file. Then in the Post Reply screen click "Manage attachments", and upload the screenshot:

    Nick.

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