Hi There,

My mum recently bought a new pc, the guy she bought it off of installed Windows XP Home edition on it for her. The problem being is everytime she starts the pc up a warning box appears saying:

windows encountered an error during installation

Error code 000D

I've tried everything that I can think of, but nothing has helped.

Any suggestions please as to why it does this, what the error code means and more importantly how to solve it.

Cheers