modem gets no dial tone
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  1. May 26th, 2004, 12:04 PM #1
    coops
    coops is offline Virtual Intern
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    modem gets no dial tone

    Hi all

    A friend of mine has an Acer Travelmate 630 notebook running XP Pro. Said the dial up dropped after a while and the machine in all was very slow. took a look at it and found it had Sasser and Blaster. Removed these using the symantec tools, did windows updates and updated the antivirus which hadn't been done in a while and did a full system scan - nothing turned up. Now I can't connect to the internet. Uninstalled and reinstalled the modem but it says there is no dial tone. you can hear a hum but that is it. ran winsock repair tool. What else can I do to get this back up and running?
    thanks for any ideas
    Brent
    Last edited by coops; May 26th, 2004 at 02:34 PM.
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