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May 4th, 2004, 11:11 PM
#1
no ADSL port available??
Just steaming right now...the ADSL service option I wanted to order from the local ADSL company website would not let me do so online - the option did not show up on the order page. So I phoned and after a long time on hold, the agent then checked to see if ADSL is available in our area - he found we were good to go. Then, after telling him which service option we wanted and asking him why we are not able to continue the order online, he put me on hold again.
He then came back and confirmed that "ADSL is available in this area, but that there is no port available at the moment". He said that hopefully there will be one in a couple of weeks.
What I'm wondering is whether this is all on the up&up, or if we just getting the run-around for not opting for the service option that they are pushing. The 2 options available are the same price/month, but have a couple of minor perc differences. I wanted to order the "less popular" one.
They are pushing a "quick-connect" self-install option where the purchased price for the modem is rebated back to you (or get a free $69.95 mp3 player)
The second option has a tech do the installation for $40, modem rental included, but you get the $69.95 mp3 player as a perc gift. This is the option we want - don't want to own a modem and would like the mp3 player.
Anyone have insights or comments please?
Last edited by ^dAvEy^; May 4th, 2004 at 11:21 PM.
^dAvEy^
Wow!!! Love at first byte. Ain't it grand.
Scottlr
Registered VDr (at 50+/- yrs): 10-03-1999
Offline: 06-05-2002
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