My brother just called and his computer will not start up.It gets to the first splash screen (dell) and than gives a message of disk read error, press ctr, alt del .Once he does this he is on a page that just has the information of computer type etc.What is the best option for him.
I tried to get him started with the disk but it wont read it on start up.Also f8 is no use as it is not getting to the load screen for XP.Any suggestions are appreciated as I am going over in the am to try and help get it running.
KennJ