Lousy Warranty support

[Thomas Mackey]

I bought a notebook in June of 2002, I want everyone too know that It is a iBuddie 4 928 or a desknote 928 made by ECS. I have had this note book less than five months before the stands broke off. Now yesterday 3/9/03 I was unplugging the power converter from the laptop and the ground peg came out.

I have e-mailed www.pcinfinity.net until blue in the face about the stands breaking off and they say it isn't covered by warranty because it isn't the note book it self. Now the ground wire has pulled out. This computer is an awsome computer but warranty sucks on it.

I reccomend that no one buys this computer, Costco sells as a northgate note book. I would like as many people as can to know this. I also order a part on www.desknote.net and they sent the wrong part, and they say all sales are final.


DO NOT BUY THIS OR ANY OTHER NOOTBOOK from ECS or WWW.PCINFINITY.NET

I have bought over $4500.00 beteen my brother and I at pcinfinity.net



Thomas Mackey