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January 14th, 2003, 05:17 AM
#1
PC keeps rebooting
Your thoughts would be appreciated on this problem. There is a possiblity that a virus has infected the MBR. The PC keeps rebooting to the Startup Screen and any option selected takes the user back to the same screen. The same thing happens when rebooting from the WinXP CD.
If we recommend starting the PC with WinXP boot disks and go into the Recovery Console and try FIXMBR, we run the risk of damaging the partition tables, if there is a virus or the problem is hardware related. MS recommend running an AV first but how do you do that in this situation. Any suggestions would be welcome.
**EDIT** WinXP Home but it probably doesnt matter. NTFS partition.
Last edited by AnnMarie; January 14th, 2003 at 05:20 AM.
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