hmmm. Spiny, you are right. It looks like the Anti Virus folk cannot work this one out. From Symantec:
"PTSNOOP is a token program that waits for a program to request the COM port to be opened. Then it makes sure that the modem drivers get loaded if they are not.

PTSNOOP can be found with several different modems, such as the MICOM HSP PCTEL and EPS Technology COMM WAVE PCMCIA modems. It is not mandatory for proper operation, and the manufacturers list removal of PTSNOOP in various steps of their troubleshooting procedures."




[This message has been edited by AnnMarie (edited 11-30-2001).]