I have a friend whose WORD97 hangs when she clicks to open it. All she gets is a screen outline of WORD97's format and it hangs. THe only way to start is to reset. THe funny thing is that if she clicks on a *.doc it opens normally and everthing works.

Office 97 and been completely uninstalled and reinstalled to no affect. Same performance. Everything else works fine. I thought it might be an old DLL but could find none by looking (an exhausting task)

ANy suggestions as to what to do next?