windows shutting down screen freezes every time , havng to shut off power to reboot.
any help will be greatly appreciated. When i click on start, shutdown, or restart, my pc goes to the screen that says "windows is shutting down" then my pc never shuts down or reboots..... it just frezes on that screen( ctrl alt del wont work then either.) I have to hold down the power button to get it to shut off , then when i turn it on, it of course has to do the scan disk thing and says my pc was shut down improperly.
any suggestions? im 99.9999% sure i dont have any viruses. have most recent version of macafee agent. and have doen many virus scan online @macafee.com.
thanks
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kyle
PIII
96mb ram
15g hd
Win 98
dsl(internal modem)
Latest version of mcafee virus scan - DAT files updated regularly
Compaq presario
IE 5.0
kyle
PIII
96mb ram
15g hd
Win 98
dsl(internal modem)
Latest version of mcafee virus scan - DAT files updated regularly
Compaq presario
IE 5.0