Have a user with a Win 7 ultimate (64-bit) box. Started having unexpected problems running the Google Voice plugin to make phone calls from the Chrome browser.

Tried multiple uninstall/reinstall processes for Voice. No resolution. Eventually tried uninstalling/reinstalling Chrome itself, with the following results:

Revo Uninstaller locked up while trying to uninstall Chrome. Rebooted machine, now Chrome doesn't show on the "installed progams" menu of EITHER Revo Uninstaller, OR the built-in install/uninstall program tab in Control Panel for windows itself.

The Voice plugin still does NOT work; and now, cannot even uninstall Chrome to try and start over.

What can/does cause an application to still appear on the desktop, taskbar, etc..., but no longer shows up on the windows menu, and is (apparently) invisible to both Revo Uninstaller and Control Panel...

Just exactly how are we supposed to "uninstall" the program now???

I'm seriously befuddled by this one, although I recognize that some stuff MAY have (DID) happen prior to me being consulted on this PC.

I'm hoping to NOT be forced to format and reconfigure the PC from scratch... HELP!!!