What ho,

Don't have a problem but wanting to understand.

An elderly neighbour had a CCTV drain survey done and the DVD she was given is in some strange format that will not play on her W7 computer.

I took it and can play it with VLC on my XP machine, so used VLC to convert and save as an AVI file. The resulting AVI plays on all the various media players on my computer.

However, on her W7 computer, it does not play with WMP. The file type is set so that WMP is the default player for AVI files. What is the secret to getting W7 / WMP to actually play an AVI file?

Thanks and toodle pip