I'm going to format and reinstall Windows Home Premium. It's been a few years since I've done a format/install. Most of the step by step info I Googled were loaded with ads for fix-it tool. I did find this site: http://www.windows7ultimate.windowsr...exfullpage.htm which seems fairly staight forward. I also watched a few You Tube tutorials.

If there is any other very good sites (or You Tube) with step by, I'd appreciate it. I also have back up my Outlook contacts.

I've backed up everything to my external.
Mike