4:00 PM - December 8, 2011 by Jane McEntegart - source: Fusible
http://www.tomshardware.com/news/Tec...ort,14209.html
Microsoft has launched a new tech support website that its users can rely on 24 hours a day, seven days a week. Dubbed AnswerDesk.com, the site bears the same name as Microsoft's in-store help desk and promises a "premium" tech support service for those experiencing issues with Microsoft products or services. Currently only available for people in the United States, the site allows visitors to choose their own Answer Tech by viewing their profiles and checking out their expertise and service history. From there, the techs are trained to troubleshoot your problems and as well as teach you how to use various different Microsoft products. Of course, Microsoft isn't doing this for the good of its health. This tech support service is going to cost you. According to the Next Web, a virus removal will cost you $99, while an hour of training on Microsoft products will set you back $49.
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