Maybe there are better MAC forums, but I'm a strong believer in Virtual Dr.
First of all..........

I know absolutely nothing about MACs

except they have an apple image on them. LOL

I work for the Salvation Army, and I often work on donated PC's to get them in shape for resale.
Today we received our first MAC laptop. I don't have the model No. at this time, but here is what's going on.

I turn it on, I get a reddish screen, in the middle of that screen is a small square image of a folder with a black question mark in it and then it changes to a small folder with the profile of a man's head. It just continues to change back and forth from question mark to head.

I spoke with a guy who said years ago he owned a MAC, and he said this has something to do with what he called "rebuilding the drive" or words to that effect. He could not remember the specific terminology. He said there was a key combination that would begin the "rebuilding" process. Does this sound familiar to anyone?

Any help from you guys of course is always welcome!
I guess for the near future I hope to learn something about these strange machines from you guys! :0]

Thanks in advance
davidgsmith