Hi there -

This is my log file. My system really doesn't have a "problem," as such, but it runs very, very, very slowly. I recently had a few days to myself so I decided to try and clean up as much of the junk as I can. Using AdAware and Spybot, I cleaned up a lot of nasty little spyware. After that, neither my Virus software (Symantec) nor HouseCall nor BitDefender caught anything else. And my system is certainly...better. But it's still not terribly fast, and I'm worried something else unnecessary or unwanted is gumming up the works.

I appreciate your help. I'm sorry for the weird formatting - this is exactly as the logfile was generated. Thanks in advance!

__

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:00:04 AM, on 1/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00

(7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint

Protection\Smc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
C:\Program

Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile

Device

Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\dlcxcoms.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CyberLink\Shared

files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint

Protection\Rtvscan.exe
C:\Program

Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint

Protection\SmcGui.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program

Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Adobe\Acrobat

8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Symantec

Shared\ccApp.exe
C:\Program

Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common

Files\InstallShield\UpdateService\issch.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common

Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Spybot - Search &

Destroy\TeaTimer.exe
C:\Program

Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Common

Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common

Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Macrovision

Shared\FLEXnet

Publisher\FNPLicensingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Sarah\Local

Settings\Application

Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sarah\Local

Settings\Application

Data\Google\Chrome\Application\chrome.exe
C:\Program

Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Sarah\My

Documents\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://www.symantec.com/enterprise/security_re

sponse/index.jsp
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 -

HKCU\Software\Microsoft\Windows\CurrentVersion

\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection -

{53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class -

{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper

- {AE7CD045-E861-484f-8273-0445EE161910} -

C:\Program Files\Adobe\Acrobat

8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF -

{47833539-D0C5-4125-9FA8-0819E2EAAC93} -

C:\Program Files\Adobe\Acrobat

8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IgfxTray]

C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds]

C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence]

C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program

Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0]

"C:\Program Files\Adobe\Acrobat

8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program

Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched]

"C:\Program

Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program

Files\Common

Files\InstallShield\UpdateService\isuspm.exe"

-startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program

Files\Common

Files\InstallShield\UpdateService\issch.exe"

-start
O4 - HKLM\..\Run: [dvd43] C:\Program

Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [AppleSyncNotifier]

C:\Program Files\Common Files\Apple\Mobile

Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck]

%systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run:

[BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10

AA}] "C:\Program Files\Common

Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program

Files\Common

Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [Google Update]

"C:\Documents and Settings\Sarah\Local

Settings\Application

Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [SpybotSD TeaTimer]

C:\Program Files\Spybot - Search &

Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater]

C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EX

E -Update -1103470 -"Mozilla/5.0 (Windows; U;

Windows NT 5.1; en-US; rv:1.9.1.5)

Gecko/20091102 Firefox/3.5.5 (.NET CLR

3.5.30729)"

-"http://www.shockwave.com/gamelanding/lostroc

kband.jsp?extcmp=2_lostrockband_df_OL_online_h

ome"
O4 -

HKUS\S-1-5-21-1757981266-879983540-1801674531-

1002\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 -

HKUS\S-1-5-21-1757981266-879983540-1801674531-

1002\..\Run:

[BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10

AA}] "C:\Program Files\Common

Files\Ahead\Lib\NMBgMonitor.exe" (User '?')
O4 -

HKUS\S-1-5-21-1757981266-879983540-1801674531-

1002\..\Run: [AdobeUpdater] C:\Program

Files\Common

Files\Adobe\Updater5\AdobeUpdater.exe (User

'?')
O4 -

HKUS\S-1-5-21-1757981266-879983540-1801674531-

1002\..\Run: [Aim6] (User '?')
O4 -

HKUS\S-1-5-21-1757981266-879983540-1801674531-

1002\..\Run: [Google Update] "C:\Documents and

Settings\Sarah\Local Settings\Application

Data\Google\Update\GoogleUpdate.exe" /c (User

'?')
O4 -

HKUS\S-1-5-21-1757981266-879983540-1801674531-

1002\..\Run: [SpybotSD TeaTimer] C:\Program

Files\Spybot - Search & Destroy\TeaTimer.exe

(User '?')
O4 -

HKUS\S-1-5-21-1757981266-879983540-1801674531-

1002\..\RunOnce: [Shockwave Updater]

C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EX

E -Update -1103470 -"Mozilla/5.0 (Windows; U;

Windows NT 5.1; en-US; rv:1.9.1.5)

Gecko/20091102 Firefox/3.5.5 (.NET CLR

3.5.30729)"

-"http://www.shockwave.com/gamelanding/lostroc

kband.jsp?extcmp=2_lostrockband_df_OL_online_h

ome" (User '?')
O4 - Global Startup: Adobe Gamma

Loader.exe.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Device Detector 3.lnk =

C:\Program

Files\Olympus\DeviceDetector\DevDtct2.exe
O8 - Extra context menu item: Append to

existing PDF - res://C:\Program

Files\Adobe\Acrobat

8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.h

tml
O8 - Extra context menu item: Convert link

target to Adobe PDF - res://C:\Program

Files\Adobe\Acrobat

8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.

html
O8 - Extra context menu item: Convert link

target to existing PDF - res://C:\Program

Files\Adobe\Acrobat

8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.h

tml
O8 - Extra context menu item: Convert selected

links to Adobe PDF - res://C:\Program

Files\Adobe\Acrobat

8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureS

elLinks.html
O8 - Extra context menu item: Convert selected

links to existing PDF - res://C:\Program

Files\Adobe\Acrobat

8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSe

lLinks.html
O8 - Extra context menu item: Convert

selection to Adobe PDF - res://C:\Program

Files\Adobe\Acrobat

8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.

html
O8 - Extra context menu item: Convert

selection to existing PDF - res://C:\Program

Files\Adobe\Acrobat

8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.h

tml
O8 - Extra context menu item: Convert to Adobe

PDF - res://C:\Program Files\Adobe\Acrobat

8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.

html
O8 - Extra context menu item: E&xport to

Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/

3000
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console

- {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: HP Clipbook -

{58ECB495-38F0-49cb-A538-10282ABF65E7} -

C:\Program Files\HP\Smart Web

Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select -

{700259D7-1666-479a-93B1-3250410481E8} -

C:\Program Files\HP\Smart Web

Printing\hpswp_extensions.dll
O9 - Extra button: Bonjour -

{7F9DB11C-E358-4ca6-A83D-ACC663939424} -

C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research -

{92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search &

Destroy Configuration -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) -

{e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem:

@xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF:

{6414512B-B978-451D-A0D8-FCFDF33E833C}

(WUWebControl Class) -

http://www.update.microsoft.com/windowsupdate/

v6/V5Controls/en/x86/client/wuweb_site.cab?122

1467046968
O16 - DPF:

{D27CDB6E-AE6D-11CF-96B8-444553540000}

(Shockwave Flash Object) -

http://fpdownload2.macromedia.com/get/shockwav

e/cabs/flash/swflash.cab
O18 - Protocol: skype4com -

{FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -

C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe LM Service - Adobe

Systems - C:\Program Files\Common Files\Adobe

Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple

Inc. - C:\Program Files\Common

Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service

(aswUpdSv) - Unknown owner - C:\Program

Files\Alwil Software\Avast4\aswUpdSv.exe (file

missing)
O23 - Service: avast! Antivirus - Unknown

owner - C:\Program Files\Alwil

Software\Avast4\ashServ.exe (file missing)
O23 - Service: avast! Mail Scanner - Unknown

owner - C:\Program Files\Alwil

Software\Avast4\ashMaiSv.exe (file missing)
O23 - Service: avast! Web Scanner - Unknown

owner - C:\Program Files\Alwil

Software\Avast4\ashWebSv.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. -

C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager

(ccEvtMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec

Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager

(ccSetMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec

Shared\ccSvcHst.exe
O23 - Service: dlcx_device - -

C:\WINDOWS\system32\dlcxcoms.exe
O23 - Service: FLEXnet Licensing Service -

Macrovision Europe Ltd. - C:\Program

Files\Common Files\Macrovision Shared\FLEXnet

Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager

(IDriverT) - Macrovision Corporation -

C:\Program Files\Common

Files\InstallShield\Driver\1050\Intel

32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. -

C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service -

Lavasoft - C:\Program

Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec

Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NBService - Nero AG -

C:\Program Files\Nero\Nero 7\Nero

BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG -

C:\Program Files\Common

Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo

Service(CRVS) (RichVideo) - Unknown owner -

C:\Program Files\CyberLink\Shared

files\RichVideo.exe
O23 - Service: Symantec Management Client

(SmcService) - Symantec Corporation -

C:\Program Files\Symantec\Symantec Endpoint

Protection\Smc.exe
O23 - Service: Symantec Network Access Control

(SNAC) - Symantec Corporation - C:\Program

Files\Symantec\Symantec Endpoint

Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection

(Symantec AntiVirus) - Symantec Corporation -

C:\Program Files\Symantec\Symantec Endpoint

Protection\Rtvscan.exe
O23 - Service: Viewpoint Manager Service -

Viewpoint Corporation - C:\Program

Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Window Washer Engine

(wwEngineSvc) - Webroot Software, Inc. -

C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 13480 bytes