Hi guys,

I have a problem here with my nieces Laptop. On initial start up it works fine until you have to re-boot for any reason i.e windows updates etc.. Upon re-boot the screen is blank (dark) and the only way of shutting the system down is to just hold the on/off button.

Now i know the battery only holds charge for about 25 mins, however i have tried it also with the charger plugged in with the battery connected and with the battery removed, still to no avail.

I have also ran a chkdsk scan and SFC /scannow, still no joy!.

Any ideas on what could be causing this problem?

Thanking you all in advance

Regards suttonite.