Hi folks , first off thanks in advance , over the years you's have been an invaluable resource and helped me out a few times.

so now with the problem , a couple weeks ago i came home to find out my son tried to view a video and downloaded the viewer , at wich time my norton visus alert popped up. I cleaned up with norton , adware , and uniblue, spyware programs ..... untill they show nothing in scan's i have done.

My system works pretty good now except it freezes randomly , requiring me to manualy restart ......... and I"m noticing when I do a google search , the first time i click on a link I get redirected to a default search page , closing the page and reclicking on the link brings up the page i origionaly clicked on.

I'm running XP Pro , that came with service pack 2 included , and have all the updates including service pack 3 installed. using ie 7.0.5730

Going through your sticky , i tried all the things stated there.

Housecall at TrendMicro , will not run
BitDefender Free Online Virus Scan , pics up 2 objects ( included in my GMER log , but I canot save a log file )

same with , Panda ActiveScan

Downloading SUPERAntiSpyware and installing it will not run ( load )
spybot search and destroy will also not load. I get the little hourglass for about 10 seconds then nothing. Checking the processes I see the SBSD teatime helper running but the scan will not run.

I also had to rename hyjackthis toget it to run.

***************************8

GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-06-14 13:35:50
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

Code 8AB7AC98 ZwEnumerateKey
Code 8AB80A30 ZwFlushInstructionCache
Code 8AB7ACCE IofCallDriver
Code 8AC6C8E6 IofCompleteRequest

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!IofCallDriver 804E13A7 5 Bytes JMP 8AB7ACD3
.text ntoskrnl.exe!IofCompleteRequest 804E17BD 5 Bytes JMP 8AC6C8EB
PAGE ntoskrnl.exe!ZwEnumerateKey 80578E14 5 Bytes JMP 8AB7AC9C
PAGE ntoskrnl.exe!ZwFlushInstructionCache 80587BFB 5 Bytes JMP 8AB80A34
---- Processes - GMER 1.0.15 ----

Library \\?\globalroot\systemroot\system32\MSIVXbkfhauqesotaarpolimxragnegradjta.dll (*** hidden *** ) @ C:\WINDOWS\system32\svchost.exe [548] 0x10000000

---- Services - GMER 1.0.15 ----

Service C:\WINDOWS\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys (*** hidden *** ) [SYSTEM] MSIVXserv.sys <-- ROOTKIT !!!

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys@start 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys@type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys@imagepath \systemroot\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys@group file system
Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys\modules
Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys\modules@MSIVXserv \\?\globalroot\systemroot\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys\modules@MSIVXl \\?\globalroot\systemroot\system32\MSIVXbkfhauqesotaarpolimxragnegradjta.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys\modules@MSIVXclk \\?\globalroot\systemroot\system32\MSIVXiabtrdehjkjuxuecdcumgmiywfsckkcd.dll
Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys
Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys@start 1
Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys@type 1
Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys@imagepath \systemroot\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys
Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys@group file system
Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys\modules
Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys\modules@MSIVXserv \\?\globalroot\systemroot\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys
Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys\modules@MSIVXl \\?\globalroot\systemroot\system32\MSIVXbkfhauqesotaarpolimxragnegradjta.dll
Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys\modules@MSIVXclk \\?\globalroot\systemroot\system32\MSIVXiabtrdehjkjuxuecdcumgmiywfsckkcd.dll

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys 79872 bytes executable <-- ROOTKIT !!!
File C:\WINDOWS\system32\MSIVXbkfhauqesotaarpolimxragnegradjta.dll 26624 bytes executable
File C:\WINDOWS\system32\MSIVXcount 4 bytes
File C:\WINDOWS\system32\MSIVXiabtrdehjkjuxuecdcumgmiywfsckkcd.dll 52224 bytes executable

---- EOF - GMER 1.0.15 ----

********************************************

Logfile of HijackThis v1.99.1
Scan saved at 1:56:43 PM, on 6/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\taskswitch.exe
C:\WINDOWS\system32\fast.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Qlock\qlock.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\CACHEM~1\CachemanXP.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Fast.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\tommy.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
O4 - Startup: qlock.lnk = C:\Program Files\Qlock\qlock.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase1140.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files\QuickTax 2008\ic2008pp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: CachemanXP (CachemanXPService) - Outertech - C:\PROGRA~1\CACHEM~1\CachemanXP.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


Any help would be appreciated , thanks