I am trying to help a friend to restore their pc with the last known good configuration or restore the system without losing all their data.
OS- Vista
Toshiba

Her husband installed Yahoo for their email and had a few issues but all issues worked out. They turned of the pc and turned it on the next day and get the black screen that tells them they need to do a system recovery. Their issue is that they have a small business with all their data on this pc and with a system recovery they will lose all that data. They called Toshiba and they stated also “the system recovery will wipe out the pc data and they will lose all data on it”.


Did system restore and some error messages below:
Startup repair V2
Auto failover
Problem signature 2 6.0.6.6.001.18000
Signature 3
Signature 4
Bad driver
System restore

Thank you for any help you may have.