Wedsnesday I came home and my Dell desktop would not power on. So I grabbed my Toshiba laptop to get to this site to see if I could find a solution. I rarely use my laptop, but it was used this summer by my son while I had visitation. Well, when I powered it on it was completey bogged down. Super slow.!! I cannot get to the help and support to do a system restore, I cannot get my virus scan to run and for some reason it has been trying to install windows service pack 3 for the last 2 days. So I took my Dell to the shop, and am waiting for parts. But this laptop is driving me crazy. i am currently working with my work laptop. I was wondering if I go to safe mode is there anything I can do there to help? I don't even remember how to get to safe mode. Any help would be appreciated.