Friend from out of town has contacted me re problems he is having after setting up a refurbished Gateway. He took all the extra crap off and said computer runs just fine. When he got the critical updates SP3 was the first one up so he installed it. All went well it seemed. Also installed Windows Defender with no problems but it won't update; uninstalled and installed it three times but to no avail...still will not update. Also tried several times to upgrade IE6 to IE7 but after a few seconds it just throws up a message that it's not able to perform the update.

I frankly do not know where to tell him to start.

Anybody got any ideas?

Gateway GT5014 with XP Windows Media Center 2005

2.8 Pentium D with 3 GB RAM

Thanks...