Could some network expert look at these trace routes. These are good addresses as you will see that the trace completed a second time. I think this is proof of my ISP's DNS server failures. Am I right?

http://i80.photobucket.com/albums/j...raceRtwww-1.jpg

http://i80.photobucket.com/albums/j.../TraceRtwww.jpg

I do not like the way the first hop looks. I understand that DSL modem/routers will act this way. In any event, I don't think that first hop could be the cause of a failure to make an internet connection.

I really need your help here before contacting my ISP with this.

Thanks a lot.