Hi

I decided to go to XP with an upgrade from M.E. When I tried to install XP it went to the point where I connected to the internet to down load the latest Microsoft updates. The computer stopped and disconnected me from the internet. I called support and they said I had an OEM version of M.E. and gave me some options of which one was "Support.microsoft.com/GP/wusupport". I went there and sent an e-mail. They confirmed that they got the e-mail and would respond in one business day. This is the third business day. Am I not allowed to install the upgrade from an OEM disk? Can I say no to performing Dynamic Update? Is there any way to contact Microsoft? They sure know how to alienate you.

Thanks