Hi all,

The hard drive on my son's Dell laptop has died. The good news: it's covered under the warranty. The bad news: my son has several school papers that he didn't back up and would like to recover. The drive sounds like it is spinning, but will not boot Windows in regular or safe mode, and gives the message:
"The following file is missing or corrupt: <Windows root>\system32\ntoskrnl.exe"

When I ran the Dell diagnostics the drive failed the confidence test, and the Dell tech confirmed that the drive is bad. Is there anything I can try to recover the needed files?